Tag Archives: transfirst

Android Phone Now Takes Payments

Host Merchant Services finally gets to make this announcement official: All mobile payment solutions the company offers now feature both iPhone and Android compatibility.

On February 28, 2012 Host Merchant Services teased through its Facebook Page that it would have big news regarding HMS and Mobile Payments in March. But technical difficulties with the full release of Payfox’s Android solution held the news back until today. In the Android Marketplace, Payfox is now listed and available for download. You can see the listing here.

The App has been on the Android Marketplace since March 21. But now the rest of the support is in place to get the app working. The final piece of the puzzle was the card reader — UniMag II, Two-Track Secure Mobile MagStripe Reader. The device is a two-track, encrypted magnetic stripe reader that works with a wide variety of mobile platforms, including Apple, HTC, LG, Motorola, and Samsung devices. Use your mobile device to read credit cards, signature debit cards, gift cards, loyalty cards, driver’s licenses, and ID badges. The UniMag reads up to 2 tracks of information with a single swipe in either direction, providing superior reading performance for your mobile device.  A merchant account is required to accept credit card transactions.

You can download the specs from the UniMag II data sheet right here. These are the Android devices supported by the reader:

  • HTC Aria
  • HTC Desire Z
  • HTC Eris
  • HTC EVO 4G
  • HTC EVO Shift 4G
  • HTC G2
  • HTC Hero
  • HTC Incredible
  • HTC MyTouch 4G
  • HTC EVO 3D
  • HTC Nexus One
  • HTC Incredible 2
  • HTC MyTouch 3G Slide
  • HTC MyTouch 4G Slide
  • HTC Thunderbolt
  • HTC Merge
  • LG Optimus T
  • LG Revolution
  • Motorola Droid 2
  • Motorola Droid X
  • Motorola Droid Pro
  • Motorola Milestone
  • Motorola FlipSide
  • Motorola Atrix
  • Motorola Droid 2
  • Motorola Droid 2 Global
  • Motorola Droid Bionic
  • Motorola Droid 3
  • Samsung Captivate
  • Samsung Droid Charge 4G
  • Samsung Epic
  • Samsung Epic 4G
  • Samsung Fascinate
  • Samsung Nexus S
  • Samsung Replenish
  • Samsung Infuse 4G
  • Samsung Continuum
  • Samsung Galaxy SII

Please Note

When you go to the Google Play Market and search for PayFox using your Android/Droid phone, the PayFox application will only display for those devices for which the application itself is compatible.

Red 5 Standing By

Our friends at Transfirst also wanted to offer some clarification about the use and licensing around the word Droid:

“Android and Droid are often used interchangeably when referring to ever-growing & increasingly popular line of smartphones that run on Google technology. The difference, for most purposes, is one of legal definitions and intellectual property. Android simply refers to the operating system and software that powers phones built by any of number manufacturers, including HTC or Motorola, and that run on any of the major carriers.

Droid, on the other hand, is a term coined and owned by LucasFilm Ltd., the licensing rights for which Verizon had to purchase in order to brand their specific line of Android Smartphones.”

In short, Androids are phones, and you can now use them to swipe payments. Droids are what Jawas scavenge. Though I’m sure the Jawas will happily accept mobile payments from all you moisture farmers out there. Ootini!

Payfox for Android Coming Soon

On February 28, 2012 Host Merchant Services teased through its Facebook Page that it would have big news regarding HMS and Mobile Payments in March. The Official Merchant Services Blog is here to give you that big news.

Sort of.

The news is that Payfox will be usable for Android phones as well as the iPhones it has been compatible with for the past couple of years. Unfortunately that news is coming piecemeal. The announcement was slated for late March. But the project isn’t quite ready for launch. According to an ISS Bulletin from Transfirst:

“Although PayFox Android is currently not yet available … We are expecting a formal release in the next couple of weeks. “

In anticipation of the pending release, there is a new “PayFox Droid card reader” option opened up in Transfirst’s ELAPP™ software. The option is there, but the functionality isn’t ready yet. So it’s just a teaser of what’s to come. ELAPP™ is an innovative virtual application system that walks users through the merchant boarding process with intelligent rules for data entry.

Host Merchant Services E-Commerce Mobile Payments image

That’s not the only teaser, however. In the Android Marketplace, Payfox is now listed and available for download. You can see the listing here.

User tests by the staff here at The Official Merchant Services Blog show that the download works. And the app will then show up on your Android phone. But there is no reader equipment available yet and the transactions can’t yet be processed. The App has been on the Android Marketplace since March 21.

So all we’re able to confidently report right now is that the pieces for Android appear to be in place, just not fully ready. We will keep you posted with any updates or breaks in this story. Once it is ready, Host Merchant Services will be rolling out a detailed press release discussing the addition of Android to their already robust iPhone capability and how it relates to their full e-commerce service package that it offers merchants.

Visa Kicks Open the Door for Chip Cards

Today The Official Merchant Services Blog discusses a fascinating new development by Visa in the realm of credit card processing, security, and hopefully Mobile Payment Technology.

Smart cards have been slow in gaining traction, especially in the United States. But now Visa is making moves to drag the U.S. into the chip card realm, kicking and screaming if it has to. A recent article on Credit.com reveals as of December 31, 2011, Visa — the largest processor of both debit and credit card payments — had issued more than 1 million credit cards that use “chip” technology to sore consumer payment information. The article notes that this data is being announced rather quickly in relation to Visa’s August 2011 announcement that it planned to start issuing more EMV — Europay, Mastercard, Visa — smart cards to push the industry toward better security and an easier transition to mobile payments.

What is Smart Card Technology?

A smart card, or chip card, is any pocket-sized card with embedded integrated circuits. These cards contain volatile memory and microprocessor components, are made of plastic,and provide strong security authentication capabilities. Because of these characteristics, the technology is being utilized for credit cards by major card companies like Europay, MasterCard and Visa — garnering the nickname EMV. Visa has begun a major push of this technology because of the benefits the technology provides.

What are Those Benefits?

These kinds of smart cards can provide identification, authentication, data storage and application processing. A single contact/contactless smart card can be programmed with multiple banking credentials, medical entitlement, driver’s license/public transport entitlement, loyalty programs and club memberships to name just a few. Multi-factor and proximity authentication can and has been embedded into smart cards to increase the security of all services on the card. In one fell swoop, this technology can bridge the gap between card-swipe style processing and the mobile payment processing that the industry is striving to move toward. The technology lets virtual wallets and contactless payment happen, increasing convenience for consumers. And then it also boosts security, which is the largest concern consumers have with mobile payments.

The Credit.com article quotes Stephanie Ericksen, head of authentication product integration at Visa Inc. as saying “Migrating the U.S. market to chip will help build an infrastructure for accepting NFC mobile payments, enhance international acceptance and reduce fraud.”

TransFirst Sets Guidelines

TransFirst, Host Merchant Services’ acquirer and one of the premier providers of transaction processing services and payment processing technologies in the U.S., has issued a mandate in response to the EMV push. TransFirst says that Visa will require U.S. acquirer processors and sub-processor service providers to be able to support merchant acceptance of chip transactions no later than April 1, 2013. Visa also intends to institute a U.S. liability shift for domestic and cross-border counterfeit card-present point-of-sale transactions effective October 1, 2015, and for fuel-selling merchants by October 1, 2017.

Many of these dates are long-term projections and would seem to be a little far out there in comparison to the fast-paced results Visa is achieving already with their shift to chip cards.

The Carrot on the Stick

TransFirst explains that Liability Shift is often used as the incentive to encourage acquirers or issuers to move to chip transactions. For magnetic stripe swipe transactions, POS counterfeit fraud is mostly absorbed by the card issuers. But in the EMV shift Visa is pushing, the party that is not chip-capable will be liable for frauds that would have been prevented if the transaction were processed with a chip-on-chip connection.

It would seem that Visa is happy with the fast embracing of their chip transition but are still giving the acquirers and the merchant service providers and the merchants years to implement this fully before holding them liable.

In preparation for Visa’s Accelerated Chip Migration plan, TransFirst will migrate new terminal deployments on the following POS Terminals to chip capable versions of the same devices. Once implemented, non-chip capable versions of these terminals will no longer be available for purchase through TransFirst:

  • Verifone’s Vx570
  • Hypercom’s T4205
  • Hypercom’s T4220
  • Hypercom’s M4230

How Chip Cards Work

These new cards work in a similar fashion to the cards they are replacing. Users present them when making a purchase and from there the transaction follows the steps detailed in the Host Merchant Services Infographic found here. But the cards are different from swipe cards in some very important ways. Consumers do not swipe these cards. Instead they wave them over a sensor. This is the exact same style of payment that mobile phone based “virtual wallets” look to employ. You wave your smart card across a sensor, or you wave your smart phone across a sensor. Payment made. Visa also plans to allow chip cards to work with PIN codes, bringing debit under the umbrella.

The Mobile Payment Connection

Visa is heavily invested in the future of Mobile Payments. Which is not surprising as you can see from Host Merchant Services‘ coverage of the topic in its article archive. Past blogs have noted that the biggest obstacle Mobile Payments face with U.S. consumers is concern about the safety of the transactions. Visa’s hoping that the added security that the chip technology provides will overcome that obstacle and finally tap them into the billions of dollars of revenue that Mobile Payments are predicted to have in the coming years. As Ericksen says in the Credit.com article, “Since announcing our roadmap last year, we have seen strong interest among U.S. issuers large and small to invest in chip technology, as today’s milestone shows.”

Phishing Scam Alert

Attention Merchants. The Official Merchant Services Blog has been made aware of an e-mail based Phishing campaign designed to trick individuals into providing login credentials for their credit card processing — specifically one of the payment gateways that a merchant uses.

The e-mail generally has a subject title of “Annual Agreement Renewal”  and the body of the message is communicating that their “retail account” or “merchant agreement” is expiring.  When you open the attachment it appears to have a login page prompting a login.

Be advised that this is an attempt at social engineering intended to steal those login credentials. Neither Host Merchant Services nor TransFirst is the source of these e-mails. These e-mails should be disregarded and deleted. This is an industry wide issue that has escalated in recent days. The Official Merchant Services Blog and Host Merchant Services have been made aware of e-mails appearing to be from TransFirst as well as other payment processers.

If you are a merchant and you have been taken in by this scam, please have contact merchant support at 1-800-654-9256 or contact us at Host Merchant Services directly at 1-877-517-HOST (4678).

Host Merchant Services will continue posting notices on our key sites and our social media channels. TransFirst is also getting the word out, posting information as TC, Epay, TransLink, Transfirst.com and other social media channels.

If you have any questions regarding this scam, please contact Host Merchant Services support.

Some Basic Information on Phishing

Phishing is an attempt to acquire information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication. Communications purporting to be from popular social web sites, auction sites, online payment processors or IT administrators are commonly used to lure the unsuspecting target of the scam. Phishing is usually carried out by e-mail spoofing or instant messaging, and directs users to enter details at a fake website whose look and feel are almost identical to the legitimate one.

How To Defend Against Phishing

The scam artists behind phishing emails are smart and know how to create emails and websites that look like they are official and from well know companies or organisations. Because of this, the typical security measures taken with electronic communication — such as firewalls — don’t stand up to the scams.

There is no real effective software-based means of defending against phishing scams. Common sense tends to be your best defense. Always exercise caution when replying to an email that requests personal information or passwords. Also, never click on links found in such e-mails. Even if you believe the content of the message is genuine you should type the web address into your browser directly to ensure that you are visiting the correct site.

Here are a few  more tips for avoiding phishing scams:

  • If you believe an e-mailed request for information is genuine then call the company to confirm before entering data on a website.
  • If you need to entire sensitive information on a website then look for a padlock in your browser’s status bar to signify that you are on a secuire site.
  • If you believe that you have fallen victim to a phishing scam contact the bank or credit card company immediately so that they can freeze your accounts and take action on your behalf.

For information and tips on how to protect yourself from online scams like phishing or identity theft or credit card fraud you can read this article in the Host Merchant Services Article Archive.

Merchant Services News Briefs

The Official Merchant Services Blog has two news items related to Host Merchant Services and the transaction processing industry to announce today.

PCI Compliance Initiative

First, Host Merchant Services would like to announce its PCI Compliance Initiative is kicking into high gear with a new special offer from its partner HostMySite.com. Host Merchant Services is offering a Free Compliance Package for online merchants. It’s a $100 value in terms of services being offered. With this initiative you get:

  • A Free PCI Compliance Analysis of your business by HMS.
  • A Free PCI Compliance Scan.
  • A report compiled for your business regarding its PCI Compliance issues and what it needs to do to become PCI Compliant.

 

All HostMySite.com customers can access the plan through the special offers tab in the partnership website here. And any other merchants interested in this offer can contact Host Merchant Services directly through this page on the HMS site.

TransFirst’s New Software

Our next news item is Host Merchant Services acquirer TransFirst® has formed a strategic alliance with Planet Group, Inc. The two Companies will collaborate on a new, proprietary back-end processing system.

TransFirst®, a leading provider of secure transaction processing services and payment enabling technologies, has entered into a strategic alliance with Planet Group, Inc., an information technology company dedicated to the financial payment space, to build a proprietary back-end processing system.

Under the partnership, TransFirst will combine the best components of its OnTrak merchant management system with the processing power of Planet Group’s Acquire360 software, creating an industry-leading solution for TransFirst’s merchant customers and sales partners. The ability to control the processing environment will give TransFirst the opportunity for more flexibility in terms of pricing, reporting, customization and statement production, as well as speed-to-market and additional ability to penetrate new business verticals.

In conjunction with the Planet Group alliance, TransFirst has made the strategic decision to continue its long-standing business relationship with TSYS as its preferred front-end system provider. TSYS’ best-inclass position for dial and IP authorization and capture technology, combined with Transaction ExpressTM, TransFirst’s innovative proprietary payment gateway, will create a solid foundation for future success.

“This venture will allow TransFirst to leverage its rapidly increasing scale and maximize efficiencies to help us better serve our clients and partners,” says John Shlonsky, president and CEO of TransFirst.

“Having our own back-end system will simplify our back office and create an ease of operations that will contribute to our already significant growth. We are confident that Planet Group will be an outstanding partner as we move forward with new solutions that will enhance our company’s market value. We are equally pleased to extend our relationship with TSYS and look forward to continuing to work with them in the future.”

“This deal with TransFirst lands right in our sweet spot as a company,” says Tom Nichting, president and CEO of Planet Group, Inc. “Because Planet Group is dedicated to providing software and consulting services to the financial payment space, there’s nothing better than working with a company like TransFirst, which fits solidly into our target for partnership. We look forward to providing the technology and support that will produce a mutually successful venture.”