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Verified Reviewer
A personal recommendation from someone led us to reach out to Host Merchant Services. We’ve been working with them for about three years now. We use the terminal to process our payments and we haven’t had any problems with our service and the machine. Prior to Host, we had another provider and Host has been a significant improvement over that other company as far as customer service and response to any issues. In handling issues, their response time was quick. Communication was great and follow-up was good. We could always get somebody right away. We’ve had a very positive experience with Host and we’re quite happy with the service.
Verified Reviewer
We were looking for a new provider, did some research and looked around at the different pricing, then we decided to go with Host Merchant Services. We’ve had them for about three years now and our services have been working fine. Our daily interaction with the product is all done via the internet. and almost all payments are done automatically through the website using Authorize.Net. Host Merchant is a reliable and efficient company.
Verified Reviewer
We used a membership software company and they integrated with Host Merchant Services. Prior, we were using this PayPal business which we weren’t too happy with and when Host Merchant came along, we were definitely interested in switching over. HMS is all integrated in our website through the website service that we used. Everything is set up for reoccurring payments for our membership. If a member buys the product or whatever integrated through the website, we can just do a drop down to their name and it automatically charges their card that’s on file. We also do have a swiper that’s used for mobile devices but we don’t use it all that often. We have been with them for a year now and they met our needs. They’re very attentive. Any time we’ve come to them with an issue or a problem, they seemed to jump on it and want to take care of it as a quick as possible. It was also easy to set up and a seamless system.
Verified Reviewer
I was looking for a better deal than what I was using at the moment and learned about Host Merchant Services. Aside from the price the gentleman that I talked to from Host Merchant Services was very nice so I went with them. We’ve been with them for three years now and customer service has been very helpful. We process payments using the terminals and the machines are working fine.
Verified Reviewer
Before getting Host Merchant, we talked to several different people, and signed up with another company that essentially lied to us about their fees and cost. We often have a slow period in December, January, February and sometime in March, and what jumped out at me was even if we didn’t run a card, we had a flat fee of almost $50 a month. So, we started talking to other people to ask about their charges if we don’t run a card that much. And Host was one of a couple that said “we won’t bill you if you don’t have any fees. I’d recommend Host Merchant because right now they’re the only ones I know that are doing what they say. Thank you Host Merchant.
Verified Reviewer
We were opening up a new business and we were looking for companies to process our credit card payments. We did some research and came across Host Merchant Services. We processed our payments in person in a terminal and we started working with them in January of 2016. Everyone’s been pretty helpful. We’ve been in touch with the Compliance and, as far as I know, all the technicians who have worked with us had been great. Also, the service and machine have been great and there were no issues.
Verified Reviewer
Host Merchant Services had good feedback when I researched about them online, so I decided to give them a chance. They have low fees and they were really easy to deal with. I got a card reader here and I’ve had them for about a year and a half to two years. I use the machine every other day because cards are minority part of my business but some people have to run cards. Then they take money out of my account every month for their fees.
Verified Reviewer
I saw Host Merchant on a ratings listing and they were listed at the top. I called in and they were very friendly, informative and I felt comfortable with them. I use the mobile swiper to process payments and we may also be getting the regular swipe machine as well. It’s for my wife’s medical practice. She just opened so we do not use it quite daily yet as she builds up her patient list but we definitely used it a number of times. My customer service experience was also good. Any time I’ve had a problem, I called up and they’ve fixed it right away. They set everything up for me so it’s very easy to get going. They also have very good rates comparing pricing to other places. Overall, it’s been a very good experience and we look forward to continuing business with them.
Verified Reviewer
A business was closing out and I took over. I did an ownership change on the machine and used the terminal processing payment of Host Merchant Services. I look every night because it takes about three days to get through the checking account. They also have something where we had to call them for our secure system once a year to keep us up to date. Our business has gotten so big now we’re trying to find us a point of sale machine. They did everything they could do. We had problems with the system because of computers and firewalls and they were able to get right through all that stuff.
Verified Reviewer
When our website provider suggested Host Merchant Services, I looked into it and then decided to give it a try because of its cost. If the customer is logged in to their accounts, processing of their payments is done through our website. However, when people select the payment option, it sometimes shows up as an unsecured website and that worries people. I don’t understand it but I’ve never really told anybody about it and never had to call their customer service except when I signed up. Aside from that, everything else is fine.
Verified Reviewer
A personal recommendation from someone led us to reach out to Host Merchant Services. We’ve been working with them for about three years now. We use the terminal to process our payments and we haven’t had any problems with our service and the machine. Prior to Host, we had another provider and Host has been a significant improvement over that other company as far as customer service and response to any issues. In handling issues, their response time was quick. Communication was great and follow-up was good. We could always get somebody right away. We’ve had a very positive experience with Host and we’re quite happy with the service.
Verified Reviewer
We were looking for a new provider, did some research and looked around at the different pricing, then we decided to go with Host Merchant Services. We’ve had them for about three years now and our services have been working fine. Our daily interaction with the product is all done via the internet. and almost all payments are done automatically through the website using Authorize.Net. Host Merchant is a reliable and efficient company.
Verified Reviewer
We used a membership software company and they integrated with Host Merchant Services. Prior, we were using this PayPal business which we weren’t too happy with and when Host Merchant came along, we were definitely interested in switching over. HMS is all integrated in our website through the website service that we used. Everything is set up for reoccurring payments for our membership. If a member buys the product or whatever integrated through the website, we can just do a drop down to their name and it automatically charges their card that’s on file. We also do have a swiper that’s used for mobile devices but we don’t use it all that often. We have been with them for a year now and they met our needs. They’re very attentive. Any time we’ve come to them with an issue or a problem, they seemed to jump on it and want to take care of it as a quick as possible. It was also easy to set up and a seamless system.
Verified Reviewer
I was looking for a better deal than what I was using at the moment and learned about Host Merchant Services. Aside from the price the gentleman that I talked to from Host Merchant Services was very nice so I went with them. We’ve been with them for three years now and customer service has been very helpful. We process payments using the terminals and the machines are working fine.
Verified Reviewer
Before getting Host Merchant, we talked to several different people, and signed up with another company that essentially lied to us about their fees and cost. We often have a slow period in December, January, February and sometime in March, and what jumped out at me was even if we didn’t run a card, we had a flat fee of almost $50 a month. So, we started talking to other people to ask about their charges if we don’t run a card that much. And Host was one of a couple that said “we won’t bill you if you don’t have any fees. I’d recommend Host Merchant because right now they’re the only ones I know that are doing what they say. Thank you Host Merchant.
Verified Reviewer
Verified Reviewer
Verified Reviewer
I saw Host Merchant on a ratings listing and they were listed at the top. I called in and they were very friendly, informative and I felt comfortable with them. I use the mobile swiper to process payments and we may also be getting the regular swipe machine as well. It’s for my wife’s medical practice. She just opened so we do not use it quite daily yet as she builds up her patient list but we definitely used it a number of times. My customer service experience was also good. Any time I’ve had a problem, I called up and they’ve fixed it right away. They set everything up for me so it’s very easy to get going. They also have very good rates comparing pricing to other places. Overall, it’s been a very good experience and we look forward to continuing business with them.
Verified Reviewer
Verified Reviewer