Get the payment processing solution that fits your business
Trusted Payment Solutions for
IT & Remote Support Companies
Trusted Payment Solutions for IT & Remote Support Companies
Trusted Payment Solutions for IT & Remote Support Companies
Trusted Payment Solutions for IT & Remote Support Companies
Fast, Secure, and Scalable Payments Built for Modern Tech Support Teams
When it comes to accepting payments, technical support businesses, whether they provide remote help, subscription-based maintenance, or one-time troubleshooting, face particular difficulties.
For online and in-person tech support providers, Host Merchant Services offers a dependable, secure, and compliant payment processing solution. Our robust fraud protection, real-time approvals, and flexible integrations let you concentrate on problem-solving rather than chasing payments.
Smarter Payment Processing for Tech Support Companies
Quick Payments for On-Site or Remote Help
Receive payments for one-time or recurring tech support sessions from customers all over the world. HMS facilitates easy credit card, ACH, or mobile wallet payments via secure gateways, whether your company conducts business online or deploys technicians on-site.
Automated Invoicing for Repeat Customers
Use recurring billing for software renewals, maintenance contracts, or managed IT services to streamline client retention. By automating the procedure, HMS improves payment consistency and decreases manual invoicing.
Protection Against Chargebacks and Fraud in Real Time
Because of chargeback issues and refund disputes, technical support is frequently regarded as a high-risk industry. HMS offers integrated tools for chargeback management, transaction monitoring, and verification, protecting both your clients and your revenue.
Smooth Integration with Platforms for Support
Easily integrate payment gateways into your website, support ticket system, or CRM. HMS guarantees seamless connectivity for immediate billing and payment tracking, whether you use platforms like QuickBooks, Freshdesk, Zendesk, or custom tech portals.
Clear Pricing with No Unexpected Charges
We support fairness and clarity. With Interchange-Plus pricing, there are no unpleasant surprises or confusing add-ons; you only pay the actual processing cost plus a small fixed fee.
Why Technical Support Companies Choose HMS
Expertise in Processing High-Risk Merchants
We are aware of how complicated the tech support sector is and how problems with verification, fraud, and refund disputes can cause operational disruptions. HMS offers intelligent, compliant merchant accounts that are designed to reduce risk and increase productivity.
Fast Approvals and Seamless Integration
With approval times as short as 24 to 48 hours, our application process is quick and easy. We ensure that your payments go live without a hitch by seamlessly integrating with your current website, CRM, or billing platform.
Advanced Dispute Resolution and Fraud Prevention
HMS reduces chargebacks and protects consumer data with tokenized data storage and AI-powered fraud monitoring. We take proactive steps to protect your merchant account and preserve your reputation.
U.S.-Based Assistance 24/7
With HMS, you’re never alone. To ensure continuous business operations, our committed support staff is on hand 24/7 to help with integration, technical problems, or transaction disputes.
Flexible Payment Options for Tech Support Providers
Flexible Payment Options for Tech Support Providers
Keyed-In and Online Transactions
Accept payments manually through a secure virtual terminal for tech support over the phone, or directly through your website.
POS Payments via Mobile
Mobile readers allow technicians to take payments while they’re on the go, making them ideal for home installations, repairs, and on-site visits.
Processing of ACH and eChecks
Make higher-value or recurring payments for hardware upgrades, managed services, or business-to-business clients easier.
Recurring Billing & Subscriptions
Automate software service subscriptions, antivirus software renewals, and maintenance plan billing cycles to guarantee steady cash flow.
Digital Payments and Cryptocurrency
Allow tech-savvy customers to pay with cryptocurrencies or digital wallets, providing flexibility and faster settlements.
Trusted by Technical Support Businesses Nationwide
Host Merchant Services helped us reduce chargebacks and automate client billing for our remote support subscriptions. Their team understands the tech support model inside out.
Kevin R.RemoteFix IT Solutions
The onboarding was quick, and integration with our CRM was seamless. We now process payments securely across all support channels.
Andrea M.ConnectPro Support
We had trouble getting approved by other processors due to our industry label. HMS not only approved us quickly but also gave us better fraud control tools.
David L.TechRescue 24/7
HMS simplified our invoicing for on-site services. The mobile POS is a game-changer for technicians in the field.
Maya P.SmartFix Techs
Tailored Payment Solutions for Every Type of Tech Support Business
Remote Technical Support Providers
Accept payments from customers across the globe for remote troubleshooting and software repair sessions.
Hardware and IT Technicians On-Site
While helping clients in person with network repair or device setup, use mobile point-of-sale (POS) systems to get paid instantly.
Managed IT Service Providers (MSPs)
Use automated billing for ongoing service contracts and remote monitoring packages.
Software & Antivirus Support Companies
Securely process payments for software installations, renewals, and subscriptions.
Providers of B2B Help Desk Services
Make recurring transactions and invoicing easier for business clients who depend on reliable technical assistance.
Support Organizations for Websites and Hosting
Use secure online billing to oversee recurring maintenance schedules and service renewals.
Services for Network Installation and Cybersecurity
Use customizable merchant tools to manage high-value, project-based transactions securely and effectively.
Ready to Simplify Payments for Your Tech Support Business?
- Instant Approvals of Accounts
- Global Multi-Currency Payments
- Advanced Fraud & Chargeback Defense
- 24/7 U.S.-Based Support
