Tag Archives: visa

Visa, MasterCard Add New Fees

The Official Merchant Services Blog has just learned that Visa and MasterCard are planning to add new processing fees in the coming months — fees specifically targeted toward Debit Card Swipe transactions. These new fees, which we are consolidating and dubbing as “Card Association Fees” are going to complicate the pricing process for Merchant Services Providers in 2012.

Tricky Fees

Visa, MasterCard and Discover are the main players in the “card associations” and they are the driving force behind interchange and interchange rates. These associations periodically review and modify their interchange rate structures and billing strategies. What this means is that normally each year the big credit card companies get together and increase interchange rates. But after the Durbin Amendment went into effect in 2011, the credit card associations are taking pause and tweaking their own strategy. So effective April 2012 there are new Card Association Fees being implemented and these fees are not interchange fees. These are brand new processing fees created by the associations.

Visa’s New Fees

Visa has announced that beginning April 1, 2012, it will be introducing a trio of new fees:

A Transaction Integrity Fee
Revisions to its Network Acquirer Processing Fee
A Fixed Acquirer Network Fee (FANF)

Transaction Integrity Fee: Visa’s Transaction Integrity Fee is a new $0.10 fee that will apply to U.S. domestic regulated and non-regulated purchase transactions made with a Visa Debit card or Visa Prepaid card that fail or do not request Custom Payment Service (CPS) qualification. The CPS rates are Visa’s best rates and apply to both regulated and non-regulated transactions. This new fee can be viewed as a definite response from Visa to the Durbin Amendment’s interchange rate cap and finance reform/regulatory changes. This is part of the ninja-style set of moves The Official Merchant Services Blog has cited would be the reaction to the Durbin Amendment.

Network Acquirer Processing Fee: The Network Acquirer Processing Fee on Visa-branded signature debit will be reduced — going from $0.0195 per authorization to $0.0155 per authorization. The fee for credit card authorization will remain $0.0195 per authorization.

Fixed Acquirer Network Fee: FANF will apply to the acceptance of all Visa-branded products and is based on both the size and the number of merchant locations. The FANF fee will be based on volume reported in July 2012. Visa will require U.S. acquirers to provide new merchant location reporting for the tracking of this fee. The new reporting requirements will include a monthly breakdown of acquired merchants, number of merchant locations, and merchant sales volume by merchant Taxpayer ID. For Card Present merchants, with the exception of Fast Food Restaurants, a merchant Taxpayer ID with physical locations will be assessed FANF on a per-location rate basis. For example, Card Present Merchants with one to three locations will see a pass through per location per month fee of $2. Price per location per month will increase according to the number of locations – upwards of $65 month for merchants exceeding 4000 locations. Card Present High Volume MCC Merchants with one to three locations will see a pass through per location per month fee of $2.90. Price per location per month will increase according to location — upwards of $85 month for merchants exceeding 4000 locations. Customer Not Present, merchant aggregators and merchants primarily operating as Fast Food Restaurants (MCC 5814) will be assessed based on gross merchant sales volume originating from any Visa-branded card. Merchants that fall into this category with monthly gross sales volume ranging from less than $50 a month on the low end will see a $2 a month fee- to merchants with gross sales exceeding $400 million at a $40,000 a month fee. There are some 18 tiers, with a merchant falling into a volume tier of $8,000 to $39,999 a month seeing a new $15 per month FANF fee.

Visa will also effectively waive the FANF for eligible Charitable and Social Service Organizations (MCC 8398). The FANF waiver for Charitable and Social Service Organizations will be provided through a quarterly rebate process that Visa has indicated will be defined at a later date.

Continue Reading – Visa, MasterCard Add New Fees, Part 2

1 Step Forward, 2 Steps Back [2023 Update]

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We’ve been covering Mobile Payments here at The Official Merchant Services Blog since the very beginning. In fact, the Article Archive at Host Merchant Services has extensive coverage of the topic as well. It’s just too sexy a topic — everybody loves the allure of gadgets — and too fascinating a financial prediction — folks in the know are predicting Mobile Payments to boom in the billions between now and 2015-ish — to not continually cover Mobile Payments.

But I keep picturing a scene from the 1992 women’s sports movie A League of Their Own in my head every single time I look at the state of Mobile Payments in the U.S. The scene that resonates with me is the one where Marla Hooch — fearsome and uniquely striking power hitter for the team — is about to step into the batter’s box. But she’s getting confused. She steps into the box. Then back out of the box. The reason for her confusion? She’s getting contradictory signals from her Manager and her teammate. One wants her to swing away and unleash the fearsome potential of her staggering offense. The other wants her to play it safe and move the runner over for a better chance to score an efficient run. So there she goes, Marla Hooch, the powerhouse of the league. One foot in the box. Then out of the box. It’s the exact problem Mobile Payments currently faces. The power and potential of what it can do for commerce keeps getting highlighted in story after story, research after research. And then the biggest obstacle it faces keeps getting thrust in front of its face: Security.

Step Out of the Box

Google Wallet, one of the biggest lynchpins in the mobile payment industry’s bid to effectively take hold in the U.S. market was recently plagued by a security problem. This article from ExtremeTech notes the issues that happened to Google and its mobile payment system in a piece that discusses the pitfalls of its beta testing. A pair of bugs forced Google to shut down its pre-paid cards and Google Wallet took a huge hit on the nose in the press. This reinforced the public’s view that mobile payments are a bit scary because people think that their personal information — account numbers, social security information, credit card numbers — will get swiped from them out of thin air. The thought process being that if all they have to do to pay for an item is wave their phone in the air at a cash register, some sneaky net ninja can pluck the data right out of the very same air.

The article sums up the problem: “In the last week, there have been not one, but two exploits that could give a malicious individual access to your Google Wallet mobile payment app on Android. While the first is a root-only hack that Google couldn’t really be expected to plan for, the second affects all Android users and is simple to do.”

It goes on to suggest these bugs popped up due to a core problem with how google beta tests things.

Since that story broke, Google has gone on the offensive, and is now stating that the bugs are fixed. As this cnet article says: “Google has patched a hole in Google Wallet that could’ve allowed someone to access a user’s funds simply by resetting the PIN and using a prepaid card. The company said yesterday it has issued a fix that now prevents a prepaid card from being re-provisioned to another person. It has also restored the ability to issue new prepaid cards following a move on Monday to disable the use of such cards.”

These bugs were a major setback for more than just Google. The Mobile Payments landscape is bubbling with interest but it’s also saturated with variety. There are multiple avenues businesses are considering for their entry point into what research firms like Gartner predict will be big money very very soon. One of those avenues is Near Field Communication (NFC). The underlying technology of NFC is described as: “Near field communication (NFC) is a set of standards for smartphones and similar devices to establish radio communication with each other by touching them together or bringing them into close proximity, usually no more than a few centimetres. Present and anticipated applications include contactless transactions, data exchange, and simplified setup of more complex communications such as Wi-Fi. Communication is also possible between an NFC device and an unpowered NFC chip, called a “tag”.”

This is the technology that Google tagged to be their entry into Mobile Payments. And so these bugs are a major hit for Google and NFC as a whole, taking one of the most hyped aspects of Mobile Payments down a peg in the industry.

Step Into the Box

In the midst of NFC taking it on the chin, Visa and MasterCard unleashed its EMV initiative — as The Official Merchant Services Blog reported on February 7. This is, in my mind, the Mobile Payments Marla Hooch being told to step into the batter’s box and knock it out of the park. Visa is invested heavily into Mobile Payments, and is prepared to drag the industry kicking and screaming into the future of profits that are being predicted for Mobile Payments. The EMV initiative hinges on chip technology being attached to cards, and for Mobile Payment evolution also being attached to smart phones. What Visa’s investment in this avenue brings is added security. This is huge. The security advantage addresses the biggest fear people have for mobile payments. Visa, much like Tom Hanks, wants Marla Hooch to get in there and swing away.

Going Sci-Fi

This article from Asia One adds another wrinkle into payment processing, and possibly the future of mobile payments: Biometrics. The article cites The Monetary Association of Singapore (MAS) as researching ways to make Debit card transactions more secure. And one of the avenues of research has been biometrics. This could really lead to a breakthrough in the march towards a cashless society, including the use of smartphones for mobile payments. Having biometric security measures on your phone would work in tandem with the chip technology that Visa is pushing, making both the unit you use to store the information — your phone — attuned to your own physiology; and the transmission of your transactions — the swipe of said phone in the air — attuned to a secure chip. Identity thieves and card fraud masters would be stymied on multiple ends and have to work very hard to stay ahead of that security curve in their mission to steal your information and then your money.

The Bottom Line

So What’s Marla Hooch going to do? It looks like Google is sticking with its plan and dedication to NFC. They sort of have to due to how invested they are into the technology already. And it’s no secret that Visa is very much tied into the future of mobile payments, chip card technology, and payment processing security. Both entities are full steam ahead. And with that much tech and finance industry strength behind the initiatives, Mobile Payments will get its chance to swing for the fences. We look for the Google Bugs to blow over and not really hinder Mobile Payments growth much at all in 2012.

For more information on Mobile Payments you can read from Host Merchant Services:

The Official Merchant Services Blog will continue to keep you up to date on the latest advances in Mobile Payments technology.

Visa Kicks Open the Door for Chip Cards

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Today The Official Merchant Services Blog discusses a fascinating new development by Visa in the realm of credit card processing, security, and hopefully Mobile Payment Technology.

Smart cards have been slow in gaining traction, especially in the United States. But now Visa is making moves to drag the U.S. into the chip card realm, kicking and screaming if it has to. A recent article on Credit.com reveals as of December 31, 2011, Visa — the largest processor of both debit and credit card payments — had issued more than 1 million credit cards that use “chip” technology to sore consumer payment information. The article notes that this data is being announced rather quickly in relation to Visa’s August 2011 announcement that it planned to start issuing more EMV — Europay, Mastercard, Visa — smart cards to push the industry toward better security and an easier transition to mobile payments.

What is Smart Card Technology?

A smart card, or chip card, is any pocket-sized card with embedded integrated circuits. These cards contain volatile memory and microprocessor components, are made of plastic,and provide strong security authentication capabilities. Because of these characteristics, the technology is being utilized for credit cards by major card companies like Europay, MasterCard and Visa — garnering the nickname EMV. Visa has begun a major push of this technology because of the benefits the technology provides.

What are Those Benefits?

These kinds of smart cards can provide identification, authentication, data storage and application processing. A single contact/contactless smart card can be programmed with multiple banking credentials, medical entitlement, driver’s license/public transport entitlement, loyalty programs and club memberships to name just a few. Multi-factor and proximity authentication can and has been embedded into smart cards to increase the security of all services on the card. In one fell swoop, this technology can bridge the gap between card-swipe style processing and the mobile payment processing that the industry is striving to move toward. The technology lets virtual wallets and contactless payment happen, increasing convenience for consumers. And then it also boosts security, which is the largest concern consumers have with mobile payments.

The Credit.com article quotes Stephanie Ericksen, head of authentication product integration at Visa Inc. as saying “Migrating the U.S. market to chip will help build an infrastructure for accepting NFC mobile payments, enhance international acceptance and reduce fraud.”

TransFirst Sets Guidelines

TransFirst, Host Merchant Services’ acquirer and one of the premier providers of transaction processing services and payment processing technologies in the U.S., has issued a mandate in response to the EMV push. TransFirst says that Visa will require U.S. acquirer processors and sub-processor service providers to be able to support merchant acceptance of chip transactions no later than April 1, 2013. Visa also intends to institute a U.S. liability shift for domestic and cross-border counterfeit card-present point-of-sale transactions effective October 1, 2015, and for fuel-selling merchants by October 1, 2017.

Many of these dates are long-term projections and would seem to be a little far out there in comparison to the fast-paced results Visa is achieving already with their shift to chip cards.

The Carrot on the Stick

TransFirst explains that Liability Shift is often used as the incentive to encourage acquirers or issuers to move to chip transactions. For magnetic stripe swipe transactions, POS counterfeit fraud is mostly absorbed by the card issuers. But in the EMV shift Visa is pushing, the party that is not chip-capable will be liable for frauds that would have been prevented if the transaction were processed with a chip-on-chip connection.

It would seem that Visa is happy with the fast embracing of their chip transition but are still giving the acquirers and the merchant service providers and the merchants years to implement this fully before holding them liable.

In preparation for Visa’s Accelerated Chip Migration plan, TransFirst will migrate new terminal deployments on the following POS Terminals to chip capable versions of the same devices. Once implemented, non-chip capable versions of these terminals will no longer be available for purchase through TransFirst:

Verifone’s Vx570
Hypercom’s T4205
Hypercom’s T4220
Hypercom’s M4230

How Chip Cards Work

These new cards work in a similar fashion to the cards they are replacing. Users present them when making a purchase and from there the transaction follows the steps detailed in the Host Merchant Services Infographic found here. But the cards are different from swipe cards in some very important ways. Consumers do not swipe these cards. Instead they wave them over a sensor. This is the exact same style of payment that mobile phone based “virtual wallets” look to employ. You wave your smart card across a sensor, or you wave your smart phone across a sensor. Payment made. Visa also plans to allow chip cards to work with PIN codes, bringing debit under the umbrella.

The Mobile Payment Connection

Visa is heavily invested in the future of Mobile Payments. Which is not surprising as you can see from Host Merchant Services‘ coverage of the topic in its article archive. Past blogs have noted that the biggest obstacle Mobile Payments face with U.S. consumers is concern about the safety of the transactions. Visa’s hoping that the added security that the chip technology provides will overcome that obstacle and finally tap them into the billions of dollars of revenue that Mobile Payments are predicted to have in the coming years. As Ericksen says in the Credit.com article, “Since announcing our roadmap last year, we have seen strong interest among U.S. issuers large and small to invest in chip technology, as today’s milestone shows.”

Merchant Services: PIN Debit vs. Swipe Debit

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The Official Merchant Services Blog tackles the topic of Debit Card processing today. While the blog has extensively delved into the Durbin Amendment and the affects the legislation is having on merchants, one topic we’ve overlooked is Debit Card processing –– specifically PIN Debit vs. Swipe Debit.

Difference Between Credit, Debit, and Check Cards

First thing we need to do is define debit cards. True debit cards can only be accepted when a merchant is able to accept a personal identification number (PIN) from customers using a PIN pad. So for true debit cards, the only option is PIN Debit.

But transaction processing has been evolving. Most debit cards today are actually check cards that are mistakenly referred to as “debit cards.” The difference between a debit card and a check card is that a check card has a Visa or MasterCard logo in the lower right-hand corner where a true debit card does not. These cards are hybrids and can work as either a credit card or a debit card when used in a transaction. A merchant account allows a merchant to accept debit, credit and check cards.

Price Comparison

Prior to the Durbin Amendment taking affect, PIN Debit was the most cost effective choice for debit card/check card transactions. Swipe, or Signature-based, debit transactions carried higher interchange rates than PIN debit transactions for many years.

Once the Durbin Amendment took affect on October 1, 2011, the fees for both PIN Debit and Signature Debit were balanced. Swipe Debit now costs as much as PIN Debit for banks that are capped by the Durbin legislation. Swipe Debit is also, in rare cases, less expensive than PIN Debit in situations where the bank is exempt from Durbin rules. The change that the Durbin Amendment brought on has many merchants asking the question: If Signature and PIN debit are now capped at the same interchange fee, do I still need my PIN Pad?

Continue Reading – PIN Debit vs. Swipe Debit, Part 2

Payment Gateways Part 3: Cost Comparison

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The Official Merchant Services Blog completes its three-part series on Payment Gateways. Today’s installment discusses the pricing structure of Payment Gateways and takes a detailed look at the pricing options for the Payment Gateway Solutions that Host Merchant Services offers.

What Are the Costs of Payment Gateways?

The costs that you will have to pay for a Payment Gateway break down like this:

Discount Rate
Monthly Fees
Per Transaction Fees
Setup Fee

Discount Rate

A discount rate is the percentage of each transaction that you pay to your card processor for processing your credit card sales. These fees are largely influenced by the percentage that MasterCard and Visa charge processors. Discount rates are usually in the 2-6% range, but do vary greatly depending on the payment gateway/merchant account specifics that you choose.

With Host Merchant Services, you do not have to pay a discount rate for any of their Payment Gateway Solutions.

Monthly Fees

Typically Payment Gateways that require a merchant account charge a monthly fee. It is part of the merchant account application process, and the prices can vary depending on what add-on services you may choose with your account. A very popular add-on feature, for example, is fraud detection. With many Payment Gateways, the merchant is offered a number of tools to help guard against fraud, such as filters to define the scope of people or places you receive payments from. Authorize.net, one of the Payment Gateway solutions Host Merchant Services offers, has an Advanced Fraud Detection suite available. These types of tools can help reduce chargebacks.

Per Transaction Fees

Most Payment Gateways charge fees for each transaction you process. This fee is usually a flat fee and under $0.50 per transaction. There is some variance in how much that fee can be. For example, the Authorize.net option that Host Merchant Services provides with its Merchant Accounts only has a 5 cents per transaction fee. And the HMSExpress option that Host Merchant Services provides is rare in that it has no added frees for individual transactions.

Setup Fee

A lot of Payment Gateway options also charge a one-time setup fee. Host Merchant Services, however, does not charge a setup fee for its Payment Gateway solutions with its Merchant Accounts.

So that’s an overview of the fees that are involved with Payment Gateways. Lined up together like that you get a picture of what the cost of convenience and security could be for your online business. You also see that Host Merchant Services strives to offer competitive rates with less fees than other Merchant Account providers.

Host Merchant Services offers two basic Payment Gateway options: Authorize.net, and HMSExpress. Authorize.net, which is one of the three largest Payment Gateways offered, costs HMS Merchants a base fee of $10.00 a month and 5 cents per transaction. HMSExpress, the new virtual terminal solution that HMS offers, costs its merchants $10 a month and has no added fees for individual transactions.

What Criteria Should Merchants Consider when Choosing?

Here are some factors merchants need to consider when choosing a Payment Gateway. Keep in mind that the overall goal is to find what works for your business, so don’t let this decision overwhelm you.

How many transactions to you expect to process per month?

If you expect a low volume of online payments each month, then you would want to consider avoiding monthly fees and a high setup cost, as it will take you longer to turn a profit.

Do you plan to utilize auto-billing?

If your business has a need for storing your customers’ payment information, and you need to charge them on a recurring basis, then you need to make sure that you choose a Payment Gateway that gives you this option.

How international is your business?

If your business plans on processing payments from all over the world, you need to choose a Payment Gateway that allows you to do so. Not all options out there can handle international currencies smoothly and seamlessly.

Don’t forget support.

Technical support and customer support are something you can’t overlook when choosing your Payment Gateway. After considering the costs and the setup, the issue of support becomes paramount for the long-term viability of your processing capabilities. When things go wrong, or when there are issues with chargebacks and fraud, you want a Merchant Services provider to be readily available to assist you. With Host Merchant Services, you get 24x7x365 support available to you. The company has its own fraud prevention specialists available to assist you above and beyond what the payment gateway add-ons can provide. And most importantly, when you call in with a problem you get to talk to a person instead of being routed through a phone-tree maze.

The Choice is Yours

As a merchant you want to find the best service tempered by the most affordable rates, when it comes to your Payment Gateway options. It’s important to consider how important the ability to take online payments can be for your business. It opens you up to a wider customer base. It also gives you fast, secure transaction processing. Feel free to shop around and compare the options available to you, and keep in mind that Host Merchant Services provides Payment Gateway solutions with its Merchant Accounts that have less fees than a lot of the other choices you will come across.

Payment Gateways Part 2: How They Work

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The Official Merchant Services Blog continues its series on Payment Gateways. Yesterday’s blog dealt with the basic question of why your business would want a Payment Gateway in the first place. It also looked at the basic setup and costs of a Payment Gateway and some of the differences in the Payment Gateway options that Host Merchant Services offers.

Today’s blog is going to examine how Payment Gateways work.

How Do They Work?

A Payment Gateway is literally a link between a merchant, the client, the client’s credit card provider and the merchant’s bank. The main job of the gateway is to validate your customer’s credit card securely, make sure the funds are available and get you paid. The system is based on the transaction process you see in your standard retail store, where a credit card is swiped. But it does not require a card to be present to be charged.

Some gateways also require a merchant account –– a specific type of bank account that handles your funds received via credit cards. Host Merchant Services provides its merchants with Payment Gateway options as part of the services that come with opening a merchant account through the company.

Host Merchant Services has created an easy to read, step by step graphic on Payment Gateways. You can view that graphic here.

But to briefly walk you through the process:

1.A customer places an order on a merchant’s website and submits the order through the site.
The website then encrypts the payment information that is to be sent between the browser and the merchant’s webserver. This is done vial Secure Socket Layer (SSL) Encryption.
The merchant then forwards the encrypted transaction details to their payment gateway.
The Payment Gateway forwards the secure transaction information to the payment processor (in this instance, Host Merchant Services).
The processor forwards the information to the card association (be it Visa or MasterCard or Discover).
The credit card issuing bank receives the authorization request and sends a response back to the processor with a response code.
This response gets forwarded to the Payment Gateway.
The Payment Gateway sends the response back to the website where it is interpreted and relayed back to the cardholder and the merchant. This entire process of forwarding the information for a response, and getting the response back takes 2 to 3 seconds typically. Not only will the response of approved or declined be generated but the process also defines why a transaction might fail, and lists the reason.
For an approved transaction, the Merchant then submits all of their approved transactions in a “batch” to the acquiring bank for settlement at the end of its business day. The acquiring bank deposits the total of the approved funds into the merchant’s account. Settlement of “batches” typically takes 2 days with Host Merchant Services.

How Do The Transactions Stay Secure?

The security of these transactions are important. Security is the key reason Payment Gateways exist, as the entire point of the system is to get sensitive payment information transmitted from a customer’s web browser back and forth to a bank for approval of the purchase. Here are some of the technical details that happen with Payment Gateways to ensure the process remains secure:

Since the customer is usually required to enter personal details in the transaction process, the payment gateway is often carried out through HTTPS protocol.
To validate the request of the payment page result, signed request is often used – which is the result of the hash function in which the parameters of an application confirmed by a «secret word», known only to the merchant and payment gateway.
To validate the request of the payment page result, sometimes IP of the requesting server has to be verified.
There is a growing support by acquirers, issuers and subsequently by payment gateways for Virtual Payer Authentication (VPA), implemented as 3-D Secure protocol – branded as Verified by VISA, MasterCard SecureCode and J/Secure by JCB, which adds additional layer of security for online payments. 3-D Secure promises to alleviate some of the problems facing online merchants, like the inherent distance between the seller and the buyer, and the inability of the first to easily confirm the identity of the second.

Up Next

In tomorrow’s entry in this series we will take a look at the costs of a Payment Gateway, specifically the options Host Merchant Services offers and then analyze some of the criteria a merchant needs to consider when choosing a Payment Gateway.

Interchange Change For Charities

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A really short entry in The Official Merchant Services Blog today. More of a news flash for merchants:

Effective October 15, 2011, Visa introduces the Consumer Credit Card Charity Interchange Rate Program for charitable organizations –– which specifically only refers to organizations with the Merchant Category Code (MCC) of 8398, Charitable and Social Service Organizations – Fundraising. Processing requirements for this program will be the same as those for the current CPS Retail 2 Program (the previous interchange program that was available to charitable contributions). The new rates for this program are 1.35% + $0.05.

Host Merchant Services offers this great low rate affected by Visa’s recent announcement in addition to the quality customer service and targeted focus of HMS processing solutions. Download our quick reference guide here to have all the information on this new interchange rate at your fingertips.

Tag Archives: visa

Visa, MasterCard Add New Fees

1 Step Forward, 2 Steps Back [2023 Update]

Step Out of the Box

Step Into the Box

Going Sci-Fi

The Bottom Line

Visa Kicks Open the Door for Chip Cards

Merchant Services: PIN Debit vs. Swipe Debit

Payment Gateways Part 3: Cost Comparison

Payment Gateways Part 2: How They Work

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