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Terminal Retirements

Following up on our recent blog about terminal of the future, the VX 520, today we’re going to let the other shoe drop. With the payment processing industry thrusting its spotlight onto security in the wake of the Target Data Breach, the PCI DSS and its upgraded protocols are getting a lot of attention.

Host Merchant Services has been ahead of the curve on PCI compliance, having instituted a PCI Compliance Initiative years ago. But the Payment Card Industry Security Standards Council is in a continuous state of refining their security requirements and best practices so we here at HMS have to remain agile and adept at navigating these changes.

EMV smart cards, a topic we’ve discussed in depth here, are prompting PCI DSS to reorganize large swaths of its standards, and as a result, retire various terminals. As more and more POS hardware adapts to support EMV chip cards and end to end encryption, manufacturers and software developers will have to put their older equipment out to pasture. With the release of EMV/Contactless terminal applications, many of the legacy terminal devices/applications do not have the memory capacity required in order to support the association mandates. As a result, TSYS has provided a preliminary end of life schedule for credit card terminal applications that will be fully retired.

This is something the PCI DSS has been preparing for, and as such they have a schedule implemented for the retirement of older equipment. Coming up next is the VX 510 Terminal and its VDID300 Application, scheduled for retirement on June 3, 2014. Also the VX 510 and VX 570 and its VXGFT02 Application will be retired that day.

Prior to this date, Host Merchant Services has terminal upgrades available for our merchants. While we will continue to honor merchant boarding for these devices until the effective end of life date, once that occurs these devices/applications will no longer be an option available within our internal systems and downloads will no longer be available for terminal updates, swaps or technical support. So upgrading should be a priority, and Host Merchant Services will make the process seamless and trouble-free.

Mt. Gox

The Doom of Mt. Gox [2023 Update]

February was the month that the all-seeing eye of the media turned its lidless gaze upon Bitcoin and the craggy peaks of Mt. Gox, the Japanese Bitcoin exchange site. Almost half a billion dollars went missing from Mt. Gox, the exchange was rocked, Bitcoin was scorched, and the site went bankrupt.

The Official Merchant Services Blog has been tapped into the ongoing saga of Bitcoin since this article in November — delving into the fascinating gimmick of Bitcoin mining.

Wait, What is Bitcoin?

Bitcoin is a virtual currency introduced in 2008 by a programmer or group of programmers under the name Satoshi Nakamoto. It has no central issuing authority and uses a public ledger to verify encrypted transactions. The flashy shiny aspect of it is it’s a currency that can be bought, sold and mined electronically. The famous internet comic strip Penny Arcade defines Bitcoin for its readers here.

Wrapped Bitcoin

In 2013 the currency captured the imagination of the virtual and business worlds by soaring in value, rising from $10 to $1,200 per coin. It surpassed the value of gold at its peak. And then i crashed down to $500.

The currency was also embroiled in the huge Silk Road scandal as federal authorities seized millions of dollars worth of Bitcoins when it shut down the notorious black market web site the Silk Road.

The real trick of Bitcoin and why it’s so fascinating to payment processors is that it’s a cryptographic protocol, or crypto-currency. The protocol creates unique pieces of digital property that can be transferred from one person to another. It’s essentially the legitimization of microtransactions linked to actual monetary value. Each Bitcoin is defined by a public address and private key, both long strings of numbers and letters giving it a unique identity in virtual reality. In addition to its digital fingerprint, Bitcoins also have a place in a public ledger. This blockchain gives the Bitcoin a physical identity. So Bitcoins bridge the virtual and the physical.

Mt. Gox: Hackers Gonna Hack

Hacker

But no matter how elegant and ingenious the actualization of Bitcoin is, the currency apparently can be hacked.

  • On February 25, Mt. Gox, the leading Bitcoin exchange located in Tokyo Japan shut down. It had discovered that hundreds of thousands of Bitcoins had gone missing, and more than $400 million had been stolen.
  • On February 28, Mt. Gox filed for bankruptcy and said it was under orders not to pay its debts. The exchange publicly apologized to users for “causing so much inconvenience.”

February was actually filled with problems for Mt. Gox and Bitcoin, as we reported previously.

Everything from Russia banning Bitcoins to China half embracing it just piled onto the Bitcoin craze. And then the hack and the bankruptcy happened. Since then, pieces of code showing parts of Mt. Gox’s Bitcoin source have cropped up around the web according to VentureBeat. Mt. Gox set up a phone support line but that got blitzed. Two other sites vied to fill the void of Mt. Gox, with BitStamp edging out BTC China for the title of largest Bitcoin exchange — for now. And then things got funny weird.

Virtual Theft

Mt. Gox

The authorities are now tasked with investigating the crime. And well, there’s this book, Halting State by Charles Stross, written in 2007. The premise of the book seemed so novel back then: A police officer is called to the offices of a big corporation because a robbery was reported. The robbery as it turns out took place in a virtual world, as the company runs a video game system with virtual currency. And then the novel goes on to explore technology, and how it is quickly evolving to affect the physical world from the virtual world. It was set just a few short years in the future.

And here we are, a few short years into the future, and authorities are investigating the theft of real value currency stolen from a virtual environment.

The amount of coins hacked and stolen from Mt. Gox amounts to about 6 percent of the entire Bitcoin market in circulation. And law enforcement is now tasked with trying to find the identity of the perpetrators — which may seem like an obvious and standard step in the investigative process. But it’s Bitcoin, which is famous for its anonymity and unregulated status. So authorities are filing subpoenas to Mt. Gox to gather information about how the virtual currency is transferred and converted into dollars. While stuck investigating even the basics of how the model works, authorities haven’t even gotten to the stickier situation of how Bitcoins are designed to be untraceable and finding the phantom thieves who stole the strings of encrypted numbers may not happen.

Leaving a half billion dollar hole in an industry that’s already proving to be volatile and susceptible to hacking.

Credit Cards

Can Chip Cards Stop the Hax? [2023 Update]

The massive data breach at Target is a big shining beacon illuminating exactly how behind the times the United States remains when it comes to credit card security — namely EMV® chip technology.

EMV is a worldwide standard for credit and debit card payments based around the use of chip card technology. The acronym stands for Europay, MasterCard, and Visa, who collaborated to create the technology. The goal of this project was to create a card that worked based off of a microprocessor chip that is read by the payment terminal. Because the U.S. has yet to widely deploy embedded chip technology, the nation has increasingly become the focus of hackers seeking to steal such information. The stolen data can easily be turned into phony credit cards that are sold on black markets around the world.

In fact, KrebsOnSecurity, the website that broke the news of the Target hack, has reported that the card information stolen in the Target Data Breach has been showing up on the black market. Credit and debit card accounts stolen during the security breach have reportedly flooded underground black markets, going on sale in batches of one million cards. The cards are being sold from around $20 to more than $100 each.

Over the last decade, most countries have moved toward using credit cards that carry information on embeddable microchips rather than magnetic strips. The additional encryption on these aptly named smart cards has made the kind of brazen data thefts suffered by Target almost impossible to pull off in other countries. Which is why as of Q4 2012, there were roughly 1.62 billion EMV cards in consumers’ hands and 23.8 million terminals deployed throughout Europe, Asia, and Africa. About 80 countries have adopted the technology as a standard. By comparison, about 1% ofcredit cards issued in the U.S. contain such technology, making the United States a tasty target for hackers.

“The U.S. is one of the last markets to convert from the magnetic stripe,” Randy Vanderhoof, director of the EMV Migration Forum told the LA Times. “There’s fewer places in the world where that stolen data could be used. So the U.S. becomes more of a high-value target.”

The credit card industry reports the U.S. accounted for only 24 percent of global credit card payments by volume in 2012, but it accounted for 47 percent of the fraud.

So Why No Chips in the U.S.?

According to experts the reasons the U.S. lags so badly in adopting smart cards are complicated. In part, there hasn’t been the political will to demand that businesses and financial institutions make the change. One might think the Target data breach would spur politicians to action or at least get consumers to light a fire under those politicians. But the Target hack is just one in a growing list of data breaches, and the 40 million compromised cards are rather mundane.

In April of 2011, the Playstation Network was hacked, compromising the vital information of 77 million accounts, and 24.5 million Sony Online Entertainment accounts. This has been touted as one of the largest personal data heists recorded in history, and prompted Sony to shut down its services for a month. In 2009, credit card processor Heartland Payment Systems disclosed that thieves had broken into is internal card processing network, and installed malicious software that allowed them to steal track data on more than 130 million cards.

If neither of those data breaches could spur on the adoption of EMV cards, it’s unlikely the Target hack will move the needle. The inertia built up against the smart cards then must be due to some other reason Analysts also say the payment processing system in the U.S. is more complicated, with merchants, credit companies and banks reluctant to spend the big bucks it would take to convert a system with 1 billion credit cards to EMV from magnetic stripes. But that’s still too murky.

The primary reason such technology has taken so long to make its way into the U.S. is far more simple: Chip-embedded cards are more expensive to produce. Each merchant would have to purchase new equipment to hand them.

What the Future Holds …

The good news for consumers is that the U.S. is indeed moving to embrace smart credit cards. The Official Merchant Services Blog reported almost two years ago that the United States was moving slowly but surely toward adopting chip cards. Visa took the lead in the U.S. push, reporting that as of December 31, 2011, the credit giant had issued more than 1 million credit cards that use “chip” technology to store consumer payment information. Visa made an announcement in August 2011 hat it planned to start issuing more EMV — Europay, Mastercard, Visa — smart cards to push the industry toward better security and an easier transition to mobile payments.

In the last couple of years major card issuers have laid out road maps for upgrading the card technology, and many have set out to achieve this by October 2015.

TransFirst, Host Merchant Services’ acquirer and one of the premier providers of transaction processing services and payment processing technologies in the U.S., issued a mandate in response to the EMV push. TransFirst said that Visa will require U.S. acquirer processors and sub-processor service providers to be able to support merchant acceptance of chip transactions no later than April 1, 2013. Visa also intends to institute a U.S. liability shift for domestic and cross-border counterfeit card-present point-of-sale transactions effective October 1, 2015, and for fuel-selling merchants by October 1, 2017.

Ocotber 2015 was chosen because at that point major credit card companies will change their rules about who is liable for fraudulent purchases caused by security breaches. Under the new rules, the entity in the payment chain — merchant, credit card, banks — deemed to have the weakest security will be liable. Credit card companies can’t make anyone adopt the technology, but they’re giving them a hard nudge.

The Bottom Line

While the Target Data Breach once again brings up the topic of credit card security, it seems like the U.S. is still poking along with its slow adoption of EMV chip cards. Hackers will still continue to target the low hanging fruit that the largely magnetic stripe based U.S. credit card industry still works with. But EMV chips and increased digital security of cardholder information is coming. October 2015 looms closer and closer.