Tag Archives: EMV

Amex Changes EMV Chargeback Policy

The transition to chip cards, or EMV (Europay, MasterCard and Visa chip technology) hasn’t been an easy one for merchants to adopt. In order to ensure that they are compliant with new rules, merchants have had to upgrade credit card processing systems in order to accept the new chip cards. Failure to do so leaves the merchant responsible for fraudulent charges, since old systems leave gaps in security features.

As you can imagine, this can quickly add up to a frightening liability, all due to neglecting to upgrade their credit card processing system.

American Express Relieving the Stress of EMV Chargebacks

The EMV chargeback liability that could extend from merchants being responsible for fraudulent charges is huge, and American Express seems to understand that it might be a little too burdensome and punitive for merchants who are struggling to update expensive credit card processing machines. That’s why, by September 2016, American Express will no longer be charging back for fraudulent transactions under $25.

Sensing that maybe this isn’t enough, American Express is going to go even further beginning by the end of the year. In late 2016, they will place important caps on the total number of chargebacks a merchant faces, placing the cap at 10 transactions per card. This means that after the first 10 chargebacks for fraudulent activity, the credit card issuer will become responsible rather than the merchant.

All good things must come to an end, and that includes American Express’s enlightened chargeback policy. They’re giving merchants only until April 2018 to enjoy these lightened liabilities. After that, if a merchant hasn’t upgraded his or her credit card processor to a chip-enabled system, they will once again become fully responsible for fraudulent charges. That is hopefully enough motivation for merchants who haven’t made the switch yet.

Visa’s Take on EMV Liability & Chargebacks

Credit card processors and merchants in the U.S. are starting to experience the true implications of the enormous switch to the EMV system, which stands for Europay, MasterCard and Visa.

In the wake of several terrible data breaches by hackers who went after major retailers such as Target and Home Depot, the payments industry has made it clear that merchants in the U.S. need to implement the EMV chip card system, which has proven to be much more secure than the status quo of magnetic band swipes.

There is no question that the new EMV system needs to be adopted as soon as possible.  This was actually foretold by the major credit card companies as early as August of 2011. All the industry stakeholders, from credit card companies to merchants and from issuers to regulators, knew that completion of the switch wouldn’t happen overnight due to the size of the American retail landscape.

In an attempt to speed up and reinforce the transition, a deadline for liability shift was set for October 2015. This meant that merchants who for whatever reason had not fully adopted the new system yet could now be the ones liable for chargebacks caused by fraudulent use of credit cards.

Many merchants in the U.S. have complained that they are absorbing major hits because of the liability shift. Specifically, they are being affected when they swipe a magnetic strip card that was fraudulently copied from a different card. If the swipe is done at a traditional terminal that is not EMV chip card supported, then the burden of liability falls onto the merchant.

As to be expected, many merchants are fighting against the EMV chargebacks, particularly when they have already made the effort of becoming compliant by obtaining new POS terminals, which are not being used only because they have not been certified yet.

For smaller merchants who operate with only a few Point-of-sale terminals, the EMV switch has mostly been a smooth process because they don’t face the same problems as big retailers when it comes to certification. Multiple point-of-sale terminals connected to a local network that works with custom coding take longer to certify, therefore it is not too surprising to learn that retail chains are the ones being affected the most by the new chargeback structure.

According to Visa, the continuing chargeback issue is not as tricky as it seems. Visa has pledged to work with merchants and issuers with regard to the certification process. They believe that credit card fraud will be greatly reduced within the next few years.

Visa and MasterCard Sued by Home Depot over Chip Card Security

Around the world, 80 countries have added EMV chips to their credit cards. These chip cards are more secure than credit cards with only a magnetic strip and have helped to reduce credit card fraud in many places. As a result, these cards are now being introduced in the United States. Many retailers, however, are alleging that Visa and MasterCard are not utilizing the chip to its fullest potential. Home Depot has joined other retailers, like Wal-Mart, by filing a lawsuit against the credit card issuers. Mark Horwedel, CEO of the trader group The Merchant Advisory Group expects more lawsuits to follow.

The lawsuit contends that Visa and MasterCard are not doing enough to prevent credit card fraud, yet are forcing retailers to carry more of the cost and liability for fraudulent credit card transactions. Though the chip cards used around the globe may look the same, they aren’t processed the same way. In most of the countries that have adopted EMV technology, a PIN number is required to complete a credit card transaction. In the United States, however, Visa and MasterCard are requiring only a signature. This makes transactions less secure than they could be. Since retailers are now responsible for fraud, Home Depot alleges that card issuers are not doing enough to protect them from it.

Failure to require a PIN also creates problems for online customers, where credit card processing is done without a signature or other verification steps. For these transactions, chip card security doesn’t help at all unless it is coupled with a PIN.

Home Depot also claims that it costs them more to process non-PIN transactions, forcing them to pay $750 million dollars a year in credit card processing fees. According to the retailer, Visa and MasterCard are intentionally blocking the store’s ability to protect itself from fees and fraud on purpose to drive their own profits. They claim chip card security that requires a PIN would better protect consumer and reduce credit card processing costs.

The Home Depot has reason to be concerned, as the company was the victim of a data breach in 2014 that affected 56 million credit and debit card numbers. The retailer immediately implemented credit card processing that incorporated the chip technology, but would like to do more to protect itself and its customers. The company fully supports chip card security and EMV technologies, but wants American consumers to enjoy the same meaningful fraud protection that Europeans have been enjoying for more than a decade.

Hackers Rush to Cash In Before Chip Cards

Hackers Rush to Cash In Before Chip Cards Take Over

While plans are being initiated that will reduce credit card fraud, it appears the problem is going to get worse before it gets better. Credit card issuers are rushing to send new EMV enabled cards to their customers. These cards, also known as chip cards, contain technology that makes credit card theft much more difficult. Knowing this, hackers and fraudsters are in a rush to steal as much credit card information as they can before their job gets harder.

According to CNBC, as much as $10 billion dollars in fraudulent credit card charges are anticipated between 2016 and 2020 as retailers and card issuers finish adopting EMV cards and technology. As of May 2016, only 20% of credit cards and 10% of debit cards were chip enabled, leaving lots of people still at risk for a security breach. The bad guys know this and are scrambling to take advantage of security weaknesses in cards with magnetic strips.

On the other side of the table, retailers and banks are rushing to get chip cards into the hands of consumers. PYMNTS.com reports that, on average, 23,000 merchants per week are installing chip technology in their businesses. Overall, the number of retailers using the chips to read cards has increased by 12.5% since the technology’s introduction. Progress is clearly being made, but not fast enough to protect everyone.

Once all of the credit cards have chips and the bad guys have used up their stolen cards, card not present fraud is expected to decrease. However, a different kind of fraud is expected to take its place. With credit card numbers being harder to steal remotely, experts anticipate that more people will fraudulently apply for credit card accounts. Using a temporary address, these fraudsters will get credit cards mailed to them using an address they will later abandon. With the card in hand, they will still be able to make fraudulent purchases.

Though the criminals aren’t going anywhere, neither are those who fight them. New technologies are being considered and developed even as EMV chips are being instituted. In the meantime, the best way to protect yourself is to watch your accounts carefully and use caution when using your card online.

Terminal Retirements

Following up on our recent blog about terminal of the future, the VX 520, today we’re going to let the other shoe drop. With the payment processing industry thrusting its spotlight onto security in the wake of the Target Data Breach, the PCI DSS and its upgraded protocols are getting a lot of attention.

Host Merchant Services has been ahead of the curve on PCI compliance, having instituted a PCI Compliance Initiative years ago. But the Payment Card Industry Security Standards Council is in a continuous state of refining their security requirements and best practices so we here at HMS have to remain agile and adept at navigating these changes.

EMV smart cards, a topic we’ve discussed in depth here, are prompting PCI DSS to reorganize large swaths of its standards, and as a result, retire various terminals. As more and more POS hardware adapts to support EMV chip cards and end to end encryption, manufacturers and software developers will have to put their older equipment out to pasture. With the release of EMV/Contactless terminal applications, many of the legacy terminal devices/applications do not have the memory capacity required in order to support the association mandates. As a result, TSYS has provided a preliminary end of life schedule for credit card terminal applications that will be fully retired.

This is something the PCI DSS has been preparing for, and as such they have a schedule implemented for the retirement of older equipment. Coming up next is the VX 510 Terminal and its VDID300 Application, scheduled for retirement on June 3, 2014. Also the VX 510 and VX 570 and its VXGFT02 Application will be retired that day.

Prior to this date, Host Merchant Services has terminal upgrades available for our merchants. While we will continue to honor merchant boarding for these devices until the effective end of life date, once that occurs these devices/applications will no longer be an option available within our internal systems and downloads will no longer be available for terminal updates, swaps or technical support. So upgrading should be a priority, and Host Merchant Services will make the process seamless and trouble-free.

Credit Cards

Can Chip Cards Stop the Hax? [2023 Update]

The massive data breach at Target is a big shining beacon illuminating exactly how behind the times the United States remains when it comes to credit card security — namely EMV® chip technology.

EMV is a worldwide standard for credit and debit card payments based around the use of chip card technology. The acronym stands for Europay, MasterCard, and Visa, who collaborated to create the technology. The goal of this project was to create a card that worked based off of a microprocessor chip that is read by the payment terminal. Because the U.S. has yet to widely deploy embedded chip technology, the nation has increasingly become the focus of hackers seeking to steal such information. The stolen data can easily be turned into phony credit cards that are sold on black markets around the world.

In fact, KrebsOnSecurity, the website that broke the news of the Target hack, has reported that the card information stolen in the Target Data Breach has been showing up on the black market. Credit and debit card accounts stolen during the security breach have reportedly flooded underground black markets, going on sale in batches of one million cards. The cards are being sold from around $20 to more than $100 each.

Over the last decade, most countries have moved toward using credit cards that carry information on embeddable microchips rather than magnetic strips. The additional encryption on these aptly named smart cards has made the kind of brazen data thefts suffered by Target almost impossible to pull off in other countries. Which is why as of Q4 2012, there were roughly 1.62 billion EMV cards in consumers’ hands and 23.8 million terminals deployed throughout Europe, Asia, and Africa. About 80 countries have adopted the technology as a standard. By comparison, about 1% ofcredit cards issued in the U.S. contain such technology, making the United States a tasty target for hackers.

“The U.S. is one of the last markets to convert from the magnetic stripe,” Randy Vanderhoof, director of the EMV Migration Forum told the LA Times. “There’s fewer places in the world where that stolen data could be used. So the U.S. becomes more of a high-value target.”

The credit card industry reports the U.S. accounted for only 24 percent of global credit card payments by volume in 2012, but it accounted for 47 percent of the fraud.

So Why No Chips in the U.S.?

According to experts the reasons the U.S. lags so badly in adopting smart cards are complicated. In part, there hasn’t been the political will to demand that businesses and financial institutions make the change. One might think the Target data breach would spur politicians to action or at least get consumers to light a fire under those politicians. But the Target hack is just one in a growing list of data breaches, and the 40 million compromised cards are rather mundane.

In April of 2011, the Playstation Network was hacked, compromising the vital information of 77 million accounts, and 24.5 million Sony Online Entertainment accounts. This has been touted as one of the largest personal data heists recorded in history, and prompted Sony to shut down its services for a month. In 2009, credit card processor Heartland Payment Systems disclosed that thieves had broken into is internal card processing network, and installed malicious software that allowed them to steal track data on more than 130 million cards.

If neither of those data breaches could spur on the adoption of EMV cards, it’s unlikely the Target hack will move the needle. The inertia built up against the smart cards then must be due to some other reason Analysts also say the payment processing system in the U.S. is more complicated, with merchants, credit companies and banks reluctant to spend the big bucks it would take to convert a system with 1 billion credit cards to EMV from magnetic stripes. But that’s still too murky.

The primary reason such technology has taken so long to make its way into the U.S. is far more simple: Chip-embedded cards are more expensive to produce. Each merchant would have to purchase new equipment to hand them.

What the Future Holds …

The good news for consumers is that the U.S. is indeed moving to embrace smart credit cards. The Official Merchant Services Blog reported almost two years ago that the United States was moving slowly but surely toward adopting chip cards. Visa took the lead in the U.S. push, reporting that as of December 31, 2011, the credit giant had issued more than 1 million credit cards that use “chip” technology to store consumer payment information. Visa made an announcement in August 2011 hat it planned to start issuing more EMV — Europay, Mastercard, Visa — smart cards to push the industry toward better security and an easier transition to mobile payments.

In the last couple of years major card issuers have laid out road maps for upgrading the card technology, and many have set out to achieve this by October 2015.

TransFirst, Host Merchant Services’ acquirer and one of the premier providers of transaction processing services and payment processing technologies in the U.S., issued a mandate in response to the EMV push. TransFirst said that Visa will require U.S. acquirer processors and sub-processor service providers to be able to support merchant acceptance of chip transactions no later than April 1, 2013. Visa also intends to institute a U.S. liability shift for domestic and cross-border counterfeit card-present point-of-sale transactions effective October 1, 2015, and for fuel-selling merchants by October 1, 2017.

Ocotber 2015 was chosen because at that point major credit card companies will change their rules about who is liable for fraudulent purchases caused by security breaches. Under the new rules, the entity in the payment chain — merchant, credit card, banks — deemed to have the weakest security will be liable. Credit card companies can’t make anyone adopt the technology, but they’re giving them a hard nudge.

The Bottom Line

While the Target Data Breach once again brings up the topic of credit card security, it seems like the U.S. is still poking along with its slow adoption of EMV chip cards. Hackers will still continue to target the low hanging fruit that the largely magnetic stripe based U.S. credit card industry still works with. But EMV chips and increased digital security of cardholder information is coming. October 2015 looms closer and closer.

First EMV ATMs to Go Live in the U.S.

Just a few days ago we gave a brief overview of what EMV chip card technology is. With the payment technology firmly in place in almost every other region than the U.S. the only next step is to bring it stateside. Today news was released that the very first EMV enabled ATM machines are operational in the United States. The ATMs that are currently live are located at a bank branch on Park Avenue in New York City.

The more secure technology has been long tested in Europe as it has been in service in most of the continent since the late 1990s. According to one industry source, 36 percent of all bankcards and 65 percent of terminals, ATMs and other machines globally are EMV compatible. Also, since France adopted the EMV standard (and was the first country to do so) there has been a reported 80 percent reduction in credit card fraud.

Why a U.S. Rollout is More Complex

Many consider the U.S. payment industry to be one of, if not the most, complex in the world. This is due to several factors. For one, we lack the presence of a one central authority when it comes to issuing deadlines for implementation to issuing banks. In addition to this, there are a greater number of card issuers here, which increases the “moving parts” of a national overhaul.

Host Merchant Services image breaking down how chip cards work

Much of the decision making process lies with the issuing banks and credit unions. While they understand the importance of upgrading the existing infrastructure, decisions on scope and capabilities must be made and a roadmap for rollout designed.

ATM Specific Factors to Consider

ATM owners and operators have a few things to consider when deciding to upgrade or not. Because the liability of fraud and noncompliance rest on the operators of each machine the best route would be to analyze the number and type of transactions at each location. There are then three options:

  • Upgrade or replace the machine with EMV capability
  • Don’t upgrade and risk the chance of fraud or noncompliance
  • Take the machine out of service

Obviously most operators would like to keep as many locations operating to maintain revenue but it is possible that some locations just have too low of traffic to be worth upgrading or might be located in higher risk areas.

What is EMV Chip Card Technology?

EMV® is a worldwide standard for credit and debit card payments based around the use of chip card technology. The acronym stands for Europay, MasterCard, and Visa, who collaborated to create the technology. The goal of this project was to create a card that worked based off of a microprocessor chip that is read by the payment terminal.

How it works

The transaction has a built in verification system that requires both the chip in the card and a PIN number the customer enters. This extra step verifies that the person with the card is in fact authorized to use it. This is just the first facet that makes these transactions more secure. Each chip contained in the card generates an original and unique code for each transaction. This unique identifier makes it easier to track transactions and identify fraud.

Comparison to Existing Magnetic Stripe

Everyone knows the magnetic stripes exist on almost every single card in the U.S. currently. These pass very simple data through the system at the time of the swipe, mainly just card number and expiry data. The data passed back and forth between the terminal and chip card is much more sophisticated and encrypted for added security. Another downside to the magnetic stripes is their shelf life. Many frustrated clerks can tell you that a card that is used often does not usually make it to its expiration date. Merchants should know that they need to swipe the card to get the lowest interchange rates for most cards. Often times, front line workers do not know that the business is paying a higher rate if the card is keyed as opposed to swiped.

Future Growth

EMV is already widely used worldwide. As of Q4 2012, there are roughly 1.62 billion EMV cards in consumers’ hands. Combine this with the 23.8 million terminals that have been deployed throughout Europe, Asia, and Africa and it’s easy to see that this technology is here to stay. HMS fully supports EMV processing and works with merchants to offer this to their customers. With Visa and MasterCard poised to really step on the gas concerning U.S. migration, merchants need to be up to speed on the new processes and technologies.

EMV-chart

This upgrade in technology will have an impact on a wide range of hardware including:

  • ATMs
  • Existing POS machines
  • Vending machines
  • Automated fuel pumps
  • Ticketing kiosks
  • Etc.

While replacing the vast amounts of existing hardware might seem daunting on a macro level , the time and capital committed to this migration is absolutely worth it when you consider the upside. The combination of both new terminals and chip cards will reduce risk for both consumer and business. Also, by making chip cards more universal, American tourists who travel abroad will have a consistent experience and won’t need a “special card” for overseas trips. This point is even more powerful when you consider that there are roughly 56 million trips outside the country by U.S. citizens just in 2012. So send us an email or better yet just give us a call at 877-517-4678 to discuss how Host Merchant Services can help your business stay ahead of the EMV curve.

The Future of PCI and Data Security

Today The Official Merchant Services Blog marks the triumphant return to the timely topic of PCI DSS and cardholder data security. This tantalizing topic has been touted time and again in the peerless pages of our payment processing chronicles.

Days of Future Past

The crafty criminals that defraud, hack and swipe courageous consumers for their cardholder data are a constant concern for the entire credit card processing and data security sector. The industry has to be ever vigilant in its commitment to curb the high tech criminal activities and keep that cardholder data safe.

Retailers need to be eagle-eyed when it comes to defending data and securing customer information. They also need to be prepared for disaster, with a protocol-based plan of action for the worst case scenario — the dreaded data breach. But none of these advance preparations will save a merchant from data breach dangers if the merchant is unaware of PCI DSS, what it all means and what the requirements for PCI Compliance are.

The misdirection and misinformation out there about the process of PCI Compliance has led to complacency among many merchants. Face front true believers, we’ve even expressed the fantastic facts and figures to support merchant apathy regarding PCI Compliance in previous published purveyances of PCI related blogs.

The media gloms onto the gargantuan headlines of something as garish as a Global Payments data breach and the searing spotlight of data security dazzles the masses with the terrifying tidbits of these capricious crimes. But the nature of the crime has the danger spreading to small business merchants more and more frequently in the past few years. In fact, this article from Convenience Store Decisions, it is suggested that the heinous hackers and nefarious fraudsters are backing away from the big fish and targeting the smaller retailers with easier to breach defenses.

The CS Decisions scribe John Lofsock posits that one of the prime reasons for this shift can be pinpointed to an alteration in the criminals’ own dastardly demographics. Today’s hacker is becoming less the angst ridden, misunderstood teenager with whiz-bang keyboard and coding powers and turning into a far more treacherous group of villains. As the article puts it, “When hackers run up against businesses with sophisticated information technology and up-to-date security, they’ll turn to easier systems, including those of small non-profit agencies and family businesses.”

Datapocalypse Now

So what does a merchant do? The hale and hoary Host Merchant Services PCI Compliance pioneers readily suggest utilizing their very own PCI Compliance Initiative.  PCI Compliance is a fantastic foundation for top notch transaction security. The superlative standards and powerful protocols set up by the powers that be on the PCI-DSS Council are a forceful first step any enterprising merchant needs to take to protect their data. This is why helpful Host Merchant Services offers a power-packed PCI Compliance Initiative that gets merchants quickly and seamlessly up to speed.

Add to that amazing Initiative the second step that Merchants can take to shore up their security: Host Merchant Services Data Breach Security Program. Click that link to download a PDF explaining the value-added service HMS provides its merchants that goes above and beyond just simple PCI Compliance and helps ensure a merchant’s peace of mind. This program offers data breach insurance.

The article from CS Decisions quotes Trinette Huber, of Sinclair Oil Corp. in Salt Lake City as saying “as a merchant, I can go through all the steps to do this and do it in good faith, and yet if I have a breach — which is entirely possible — the PCI council will say I wasn’t literally compliant.”

This is where breach insurance comes into play true believers. The Data Breach Insurance that cutting edge and customer-oriented companies like Host Merchant Services offers can curb the pernicious penalties that merchants face when a breach occurs. As we’ve stated time and again here on The Official Merchant Services Blog, security only begins with PCI Compliance. It’s a never-ending battle for safety, justice and the power of payment processing. Merchant Services providers need to work in conjunction with merchants to stay out in front of any and all security issues. And even then, disaster can occur, so a solid data security plan will have backup protocols like data breach insurance.

The CS Decisions article also quotes Huber as saying that PCI “is asking thousands of merchants to do something (the credit card companies) should be doing themselves. They should be fixing the magnetic stripe (in credit/debit cards) so it’s not something that can be easily stolen, instead of asking merchants to fix (the security issues) for them.” 

That concern right there is why Visa has been pushing so hard for its EMV chip program with newer, more secure smartcards that have worked so well in Canada and Europe. Huber is noted in the article for describing the overbearing cost that the switch to EMV could entail for small business owners, as well as the fact that the EMV chips have been in place for decades and have already had data compromised before.

So if not EMV, Then What?

Will no canny crusader for competent credit card processing and dependable data transfer step up to take the challenge presented by the PCI DSS? John Lofsock, the audacious author of the article we’ve been analyzing, thinks that Point to Point Encryption (P2PE) might be the champion the industry needs. This tantalizing technology that is newer than EMV chips apparently ensures that credit card data is protected from the moment it is swiped all the way through to the nanosecond it arrives with the payment processor. This could curry favor with retailers because it completely eliminates the need for the retailer to secure cardholder data, as the retailer never has possession of said data.

The real boon, as noted by Lofsock, is that the P2PE method will make it much cheaper for merchants to be PCI Compliant by removing the need for merchants to deal with network segmentation and other costly and time-consuming parts of the compliance process like the audit.

It is noted that PCATS and PCI are preparing future standards that deal with P2PE so it is on their radar.

In the meantime, Host Merchant Services continues to offer the lowest PCI Compliance rates in the industry, as well as a vigorous PCI Compliance Initiative that seeks to inform and educate everyone interested as to the details of the process, step-by-step.

Industry Terms: EMV Cards

This is the latest installment in The Official Merchant Services Blog’s Knowledge Base effort.  We want to make the payment processing industry’s terms and buzzwords clear.  We want to remove any and all confusion merchants might have about how the industry works.  The Host Merchant Services promise, we deliver personal service and clarity.  So we’re going to take some time to explain how everything works.  This ongoing series is where we define industry related terms and slowly build up a knowledge base and as we get more and more of these completed, we’ll collect them in the resource archive for quick and easy access.  Today’s term is EMV,  or chip-based cards.

Europay, MasterCard, Visa (EMV)

EMV cards, also known as smart cards, were developed and backed by four of the major card brands.  First implemented in Europe, the cards rely on an imbedded microchip to send and receive payment data with a merchant’s EMV-enabled terminal or POS system.

The chips, only about 3 by 5 mm in size, transmit unique numbers to the payment processors each time the cards are used.  This increases the security since the customers’ name and signature are not used or stored.  Making the chip-based cards unaffected by breaches.

These cards have been used in Europe for more than a decade and have appeared in Canada as recently as two years ago.  So what’s holding the United States up?  That’s right, you guessed it, the price tag.  Javelin Strategy & Research estimates the cost of deployment for EMV in the U.S. at about $8.6 billion.  The major card brands, however, have decided to make the push from the current magnetic strip standard, to the more secure form, EMV.

AmEx joins the club

In late June, American Express announced that it would be joining Visa and MasterCard, in requiring the chip-based cards.  Visa began an aggressive push last year for EMV cards; the company claimed more than a million of the cards were in circulation at the end of 2011.  AmEx, however, will require they be implemented in April 2013, instead of the 2015 mandate set by Visa and MasterCard.

Fraud Free

You may find yourself asking, at such a large implementation cost, are EMV cards really worth it? The answer is yes!  The savings comes in the form of decreased fraud.  The chip-embedded cards are much harder to duplicate than their magnetic strip enabled counterparts.  Criminals can modify or replace the information on mag-stripe cards easily.  Whereas the signals EMV cards give off, cannot be duplicated.

Fraud in the United States amounted to more than $3.56 billion in 2010.  Globally, the U.S. contributed to about 27% of payment-card purchases, yet accounted for 47% of global payment-card fraud.

In summary, EMV cards are coming to the U.S. whether merchants want to accept them or not.  The cost to implement them may cause a bit of a sticker shock, but the long-term benefits of virtually eliminating card fraud heavily outweigh it.  The decreased fraudulent charges will eventually translate into more savings for you, the merchant.