Host Merchant Services

ISO & Independent Sales Agent Program

Build your portfolio with a payments partner you can trust

The Right Partner for Sales Representatives and Agents

The Right Partner for Sales Representatives and Agents

As a sales representative, agent, or organization, you need a partner that’s easy to position, easy to sell, and built for long-term growth. With a complete portfolio of modern payment solutions, including credit card processing, point of sale, and merchant cash advances, backed by reliable customer service, Host Merchant Services gives you the tools, support, and credibility to generate more opportunities, close more deals, and retain more merchants.

Why Agents Choose HMS

Backed by trusted payment solutions and more than a decade of experience, Host Merchant Services gives agents and ISOs a clear, reliable way to manage their merchants.
Fast Approvals

Faster approvals = more conversions and more revenue. We make sure your deals are approved efficiently.

Fast & Accurate Residuals:

Get paid on time with transparent, detailed residual reporting. With Host Merchant Services, you always know what you earned, what’s pending, and what’s been paid.

Unmatched Selection of Payment Technologies:

Deliver right-fit solutions for every merchant through a broad range of payment technologies, from Dejavoo to Clover, along with additional value-added services.

Competitive Residuals & Long-term Payouts:

Build recurring revenue with competitive residual splits and long-term payout structures designed to support sustainable portfolio growth.

Top-Rated Customer Service:

Protect your merchant relationships with reliable, responsive, and knowledgeable support that resolves issues as quickly as they arise and strengthens retention.

Personal Relationship Managers:

Work with a dedicated partner manager who helps you structure deals, navigate underwriting, and support your growth with fast answers and proactive guidance.

Account Management Portal:

Get access to a comprehensive, easy-to-use partner portal designed to simplify oversight, management, and communication.

Marketing Support:

Get practical sales enablement and partner-ready marketing assets. Access co-branded collateral, pitch decks, and vertical-specific one-pagers, plus product training and positioning guidance.

Partner Agent Portal

You shouldn’t have to guess what you’re earning. Our partner portal and account management tools are built for transparency:

Portfolio Dashboard + Merchant Reporting:

Track merchant activity and account-level reporting in one place.

Fast Commissions (Accelerated Payouts):

Commissions are calculated quickly after each processing cycle, with a clear status so you can see what’s earned, pending, and paid.

Flexible Reporting Cadence:

Pull daily, weekly, monthly, or custom reports for reviews, forecasting, and reconciliation.

Cloud-Based Access:

Check your book anywhere with an online portal designed for always-on oversight.

Near Real-Time Performance Visibility:

See updated data (up to the last run batch) so you’re not flying blind.

Channel-Level Organization:

Filter by boarding partner to quickly isolate teams, offices, or sub-relationships.

Built-In Support Workflow:

Create support tickets directly in the portal to speed up fixes and keep merchants happy.

Unmatched Selection of Payments Technology

With Host Merchant Services, you aren’t limited to basic terminal deals. You can offer a complete product line for cross-selling, from processing solutions to POS systems, cash advances, security features, and more, your merchants get everything they need in one place.

Retail, Restaurant, and eCommerce Processing

n-person, online, and mobile credit/debit acceptance.

Modern Point-of-Sale Systems

Clover, Korona, SwipeSimple, Dejavoo, Valor Paytech, and more for different verticals and budgets.

Gift & Loyalty Programs

Tools to drive repeat business for your merchants.

American Express OptBlue Program

Enable eligible merchants to accept American Express through the OptBlue program, with streamlined setup and consolidated reporting.

HMS Pay Payment Gateway & SaaS Integrations

Support for ISVs, SaaS platforms, and common carts.

Cash Discount Programs & High-Risk Bank Partnerships

Options for merchants that need surcharge/cash discount models or operate in tougher verticals.

Multiple Boarding Partners

That means:

The HMS agent program gives you access to numerous boarding partners, including major processing platforms such as TSYS and First Data.

Multiple Boarding Partners

Award Winning Support

Award Winning Support

Your reputation rides on how your merchants are treated. HMS was built around customer service from day one, and it shows:

Support Team 4x Larger Than Sales

The organization is intentionally weighted toward merchant care, not just new signups.

24x7x365 U.S.-Based Support

Merchants can reach knowledgeable help at any time, without long hold queues.

Top-Rated Across Major Review Platforms

Host Merchant Services is top-rated with the Better Business Bureau, ConsumerAffairs, and CardPaymentOptions, giving you third-party proof when you present.

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Frequently Asked Questions

Are merchants locked into long-term contracts?

No. Host Merchant Services offers flexible agreements designed to make onboarding easy and reduce friction for merchants switching processors.

What pricing model do agents typically use?

Host Merchant Services supports interchange-plus pricing, giving merchants transparent, easy-to-explain pricing structures that help build trust and close deals.

Can merchants keep their existing terminals or software?

In many cases, yes. Host Merchant Services evaluates existing equipment and software to determine compatibility and helps merchants transition smoothly when upgrades are required.

Who is eligible for the American Express OptBlue Program?

Eligible U.S. small businesses can accept American Express through the OptBlue program, allowing AmEx to be included alongside Visa, Mastercard, and Discover in a single processing relationship.

How does Host Merchant Services handle PCI compliance?

Easy PCI Security is built into the merchant experience, with guided steps, reminders, and support to help merchants efficiently meet PCI requirements and reduce compliance stress.

Who owns the merchant relationship?

Agents maintain ownership of their merchant portfolio. Host Merchant Services is structured to support long-term residuals and protect agent relationships as portfolios grow.

Does the program support agents beyond onboarding?

Yes. Host Merchant Services supports partners with ongoing enablement, including training resources, sales tools, and operational support designed to help agents scale, not just sign deals.

Start Your Independent Sales Agent Application

Partner with a processor that is structured to support both you and your merchants for the long term. Complete the form to connect with a processor that supports you and your merchants for long-term success.

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