Posted: January 09, 2024 | Updated:
Businesses are familiar with the challenges of securing and handling data of credit cards, given the ongoing risk of cyber attacks and fraud targeting these payments. To address these concerns, the Security Standards Council (SSC) has implemented the PCI DSS, urging merchants to adhere to these standards for enhanced cardholder data protection and security.
Understanding and complying with PCI standards is crucial, as they play a vital role in securing credit card transactions and establishing a foundation for robust payment security. Today we will understand what is PCI Level 1 and its significance.

PCI Compliance refers to a set of 12 requirements established for merchants to follow, ensuring the active safeguarding of their customers’ payment information. Implemented and supervised by major credit card networks like Mastercard, Visa, American Express, JCB, and Discover, the PCI or the Payment Card Industry’s Security Standards are managed through the Security Standards Council. To ascertain adherence to PCI rules and regulations set forth by the Council, businesses are encouraged to undergo a self-assessment. This evaluation helps determine if and how each requirement is being met.
Merchants are deemed PCI compliant when they effectively implement and sustain security measures—both operational and technical—to protect the data of their cardholders. This commitment ensures a robust defense of payment information and maintains the trust of customers and the standards set by the PCI Security Council.
The PCI Security Standard Council, established by major credit card companies such as Mastercard, Visa, American Express, JCB, and Discover, has delineated specific compliance levels for each card brand. While Visa, MasterCard, and Discover maintain individual tables for merchant levels, they have collectively adopted the same criteria for determining these levels. If your business exclusively accepts MasterCard, Discover, and Visa, referencing the Visa tables suffices, as their merchant-level criteria align.
Image source: PCI Security Standards
For merchants accepting JCB and American Express alongside other card brands, there’s no need to worry. The card brands have streamlined the process. If you hold a specific merchant level for any other card brand, it applies universally across all card brands.
The classification of PCI compliance levels is based on the volume of transactions processed by merchants. Here’s a breakdown:
It’s noteworthy that Mastercard’s PCI Levels closely mirror Visa’s, with several referencing Visa’s specifications. This means an organization could qualify as Level 2 for Mastercard based on Visa’s criteria.
Additionally, distinctions exist between Merchants and Service Providers in terms of Levels and requirements. The PCI SSC provides various reporting templates to meet the unique requirements of individual Founding Members across these categories. In all cases, the underlying principle remains consistent—the higher the volume of transactions handled by an organization, the greater the need for robust security assurance.
Merchant levels play a crucial role in determining the extent of assessment and security validation necessary for a merchant to successfully undergo a PCI DSS assessment and uphold PCI DSS compliance. For instance, Level 1, 2, and 3 merchants, it’s mandatory to directly report their PCI compliance status to their acquiring banks. On the other hand, Level 4 merchants should reach out to their acquiring banks to ascertain whether PCI compliance validation is required or not.
Level 1 merchants are obligated to submit an annual ROC, also referred to as an on-site assessment. This assessment can be conducted by an internally audited if endorsed by a company officer or a QSA. Additionally, Level 1 merchants are required to undergo a quarterly network scan by an approved and verified Scanning Vendor and submit an Attestation of the Compliance form. For Level 2 and 3 merchants, a quarterly external vulnerability scan by an ASV and a yearly self-assessment questionnaire is mandatory. The requirements for Level 4 merchants vary and depend on their acquirer.
Level 1 PCI DSS stands as the highest tier of compliance and payment security standards that merchants can adhere to in order to securely handle credit card information—ensuring its safe transmission, processing, and storage. Given that Level 1 PCI Compliance applies to substantial businesses processing over 6 million credit card transactions annually, it comes with more stringent validation requirements.
For companies falling under other PCI merchant levels, a simple SAQ may suffice. In contrast, Level 1 security demands more, necessitating an external PCI audit that encompasses:
Completing these PCI compliance forms and protocols not only aids merchants in upholding and maintaining PCI Level 1 Compliance but can also yield additional benefits.
Having PCI DSS Level 1 certified goes beyond meeting industry standards; it serves as a powerful testament to your business’s needs and unwavering commitment to consumer trust and data security. This certification acts as a robust shield, protecting your business from potentially crippling non-compliance penalties and simultaneously paving the way for favorable negotiations with financial institutions.
Here’s what level 1 PCI DSS certification brings to your business:
A Level 1 PCI DSS compliance acts as a safeguard against hefty fines stemming from potential security breaches, ensuring financial stability.
Hosting services associated with Level 1 PCI DSS certification involve quarterly scans conducted by PCI-approved ASVs. These rigorous checks guarantee that your infrastructure remains steadfastly secure, further bolstering your commitment to data protection.
Having an external party conduct annual penetration testing adds an extra layer of security to assess how robust your infrastructure is.
Any concerns related to encoding or configuration found during ASV scans are promptly dealt with, ensuring the integrity of your systems is maintained.
PCI compliance significantly lowers the risk of fraud, safeguarding both your business and your customers.
It ensures a hosting services are specifically designed to offer a Level 1 PCI DSS hosting platform that aligns with all 12 PCI requirements, eliminating any potential vulnerabilities.
Displaying the PCI DSS logo on your website assures online shoppers that their data is secure, boosting confidence and trust in your business.
Obtaining Level 1 PCI DSS certification isn’t just about meeting regulatory demands; it’s a strategic move that can enhance your business’s reputation and strengthen customer relationships.
Your selected payment processor typically manages all aspects of the security systems of your credit card. If the solutions integrated into your store are already certified level 1 PCI DSS compliant, a significant portion of your requirements is already met.
For Level 1 merchants, it is essential to thoroughly examine your operational environment for potential vulnerabilities. This assessment should cover various areas, including security cameras (ensuring none are directed at registers capable of recording card numbers), data storage practices, employee access to card information, and the procedures for equipment shutdown or lockup, along with a focus on encryption.
Once you’ve evaluated your environment, reach out to your payment processor and software vendor for a personalized breakdown of the steps required to achieve PCI DSS Level 1 compliance within their equipment/software framework. Given the unique nature of each large business, they can provide you with a tailored understanding of what the process entails.
Service providers play a crucial role in processing payments or offering services like internet services to merchants and receiving banks. As a result, the criteria and validation requirements for Level 1 PCI service providers differ slightly from those for PCI Level 1 merchants:
For Level 1 PCI service providers, the criteria require service providers to handle more than $300,000 transactions in credit cards annually.
The requirements for PCI Level 1 Service Providers include:
Achieving and maintaining PCI Level 1 compliance is a critical commitment for businesses processing substantial credit card transactions. This rigorous adherence to security standards not only protects sensitive payment data but also establishes a robust defense against potential breaches and fraud. Beyond regulatory requirements, Level 1 PCI DSS certification offers tangible benefits, including reduced fraud risk, consumer trust, and negotiation advantages with financial institutions.
By actively addressing vulnerabilities, undergoing regular assessments, and collaborating with payment processors, businesses can not only meet industry standards but also enhance their reputation and customer relationships.
The primary objective of the PCI DSS is to safeguard cardholder data and sensitive authentication information throughout its processing, storage, or transmission.
In essence, PCI Level 2 compliance encompasses more sophisticated security requirements, tailor-made for those handling higher transaction volumes. Meanwhile, Level 3 is for smaller merchants engaged in fewer than 20,000 Visa e-commerce transactions or a total of 1 million Visa transactions annually.
The PCI DSS applies to all entities involved in the storage, processing, and/or transmission of cardholder data. It encompasses both technical and operational system components linked to cardholder data. Any merchant accepting or processing payment cards must adhere to the PCI DSS guidelines.
Verification of PCI compliance is evidenced through a company’s AOC. This formal document serves as proof that the company adheres to the requirements outlined in the PCI DSS.