Posted: June 10, 2024 | Updated:
If you want your business to grow, choosing a secure payment gateway for your customers is crucial. Today’s consumers expect various payment options and a seamless checkout experience, which only reliable payment solutions can provide. Keep reading to discover the top payment gateways that can meet all your needs, enhance customer satisfaction, and stimulate growth for your business.
In this article, we’ve outlined the leading payment gateways available for selection. We’ve also included key factors to consider as you evaluate different payment gateways, helping to streamline your decision-making process. Let’s get started.
A payment gateway is a software application merchants use to process credit cards and other electronic payments. It acts as an encryption system, safeguarding sensitive data like credit card numbers from the customer to the merchant during the transaction process. The gateway facilitates the transfer of transaction data to both the customer’s bank and the merchant’s acquiring bank—the bank that partners with the merchant to handle credit card transactions.
The primary role of a payment gateway is to authorize credit card transactions and ensure the secure transfer of funds from the customer’s account to the merchant’s account. Payment gateways generally incur costs, including a monthly service fee and a fee per transaction.
Whether employing a physical card reader or an online payment portal, payment gateways facilitate transactions in similar ways. For mobile and online payments, digital capture files are used to encapsulate card information rather than relying on a physical card reader’s data output. Here’s how the process unfolds:
At the point of sale, the issuing bank authorizes credit card payments via the payment gateway. An authorized transaction indicates that the bank has reserved the funds, though the merchant still needs to receive them. This appears as a “pending” transaction on customer statements. In contrast, some debit card transactions are authorized and settled simultaneously, immediately reflecting on the customer’s account.
Typically, the merchant reconciles payments at the day’s end, accounts for tips if necessary, and sends a batch capture or “clearing” file for all pending transactions. Once processed, these transactions are finalized, entitling the merchant to the previously reserved funds. The funds are then credited and cleared into the merchant’s bank account, becoming available upon posting in the merchant account.
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Authorize.Net is trusted by over 430,000 merchants, processing more than 1 billion transactions and handling $149 billion in payments annually. As a payment solution, Authorize.Net enables businesses to accept a variety of payment options, from traditional methods like debit cards, credit cards, and eChecks to digital payments such as PayPal and Apple Pay.
As a wholly-owned subsidiary of Visa, Authorize.Net simplifies payment processing, making it a low-stress, efficient aspect of business operations and optimizing cash flow.
Regarded as one of the premier online payment gateways in the USA, Authorize.Net supports recurring payments, features advanced fraud detection capabilities, and provides a streamlined approach to PCI DSS compliance.
Key Advantages of Authorize.Net:
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The PayPal Payflow Pro gateway, previously called Verisign, is accessible to users in the United States, Australia, New Zealand, and Canada. This service differs from other PayPal payment options in that it charges merchants a consistent monthly fee in addition to a set fee per transaction, with no regard to transaction volume.
Payflow Pro, a leading payment gateway, links your online store to your existing internet merchant account. It allows your business to accept credit cards, debit cards, and, in the U.S., PayPal payments. This gateway enhances the customer experience by enabling shoppers to complete their purchases without leaving your site. Additionally, it provides robust security features with access to advanced risk-management systems.
With a substantial user base actively using its services daily to send and receive payments, PayPal has been a dominant force since its founding. It stands as one of the oldest and leading payment gateway providers in the USA.
Key Advantages of PayPal Payflow Pro:
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Originally known as Premier Merchant Processing, USPAY Group provides merchant account services, credit card processing, and payment gateways to over 25,000 clients, according to its website. With USPAY Group, businesses can accept debit and credit card payments, mobile payments, and checks. The company provides a gateway for e-commerce payments and can help businesses offer and manage gift cards or establish customer loyalty programs.
USPAY Group serves various industries, including dining, healthcare, e-commerce, retail, and entertainment. The USPAY Gateway incorporates built-in data security features such as file integrity systems, SSL encryption, and intrusion detection. It also operates a 24/7 monitored network, ensuring protection against data breaches and compliance with the PCI DSS.
Key Advantages of USPAY
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Beanstream, which is now called Bambora, is a startup that offers a virtual terminal and POS app as part of their payment gateway. The Victoria, British Columbia-based business was once founded as an e-commerce software development company. Beanstream provides North American enterprises with risk management, authentication, and payment processing services.
The company’s payment gateway is unique in North America for being bank-neutral. This feature allows you and your merchants to process payments smoothly, regardless of where the merchant account was obtained, provided it is from a North American bank.
The ownership of Beanstream has changed multiple times in the last ten years. LML Payment Systems acquired Beanstream in 2007. It was purchased by Digital River in 2012, and Nordic POS system supplier Bambora acquired it in October 2015.
Key Advantages of Beanstream:
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Network Merchants Incorporated, also known as NMI, is a well-regarded payment gateway service suitable for businesses of various sizes. It provides dependable credit card payment solutions, making it a good choice for those requiring consistent transaction processing. NMI boasts compatibility with over 150 shopping carts, supporting diverse checkout processes across multiple industries. The company prioritizes flexibility and customization, offering efficient payment data management, particularly for online transactions.
NMI’s payment gateway integrates smoothly with websites to enable virtual transactions. Additionally, it features a virtual terminal that allows merchants to enter transactions manually.
The NMI gateway includes several functionalities such as a virtual terminal, a customer storage vault, support for Level III data, batch processing, connections with numerous popular shopping carts, electronic invoicing, recurring billing options, integration with QuickBooks, and a gateway emulator.
Key Advantages of NMI:
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PaySimple was established in 2006 by Matt Feierstein, Carol Wood, Eric Remer, and other business founders who wanted to make payment collection easier for emerging businesses. They developed an integrated platform called PaySimple, aimed at making payment transactions between retailers and consumers more straightforward. The platform now serves 17,000 customers.
The PaySimple payment gateway speeds up transaction processing for small and medium-sized businesses, using cloud technology to manage transaction costs and data effectively. It supports several payment methods, including ACH payments, credit cards, and paper checks. PaySimple also provides two specialized products: PaySimple POS and PaySimple Pro. These products enhance customer service through features like loyalty programs, analytics tools, and receipt printing capabilities.
The company’s services include customer relationship management (CRM), automated recurring billing, and integrated payment processing. PaySimple is dedicated to ensuring customer satisfaction and providing outstanding support and training. Its help centers offer solutions and FAQs, backed by personalized assistance from an experienced team. With PaySimple, users receive the necessary support to utilize the platform successfully for their business needs.
Key Advantages of PaySimple:
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PayTrace, a well-known payment gateway provider, was established in 2014. It is now recognized as a leading company in the industry, offering secure and easy-to-use payment processing services. Notably, PayTrace is PCI-certified and serves over 35,000 clients, handling more than $10 billion in transactions annually. Its headquarters are located in Spokane, Washington.
The PayTrace gateway provides online businesses with a secure and straightforward method for accepting payments via shopping carts and secure hosted checkout pages. Businesses can accept credit cards, debit cards, and electronic checks while utilizing encryption to minimize the risk of data theft. PayTrace supports payment processing for MasterCard, Visa, AmEx, Discover, Diners’ Club, and JCB. The platform also allows for the emailing of receipts to customers, voiding of transactions, and processing of full or partial refunds. Additionally, receipts can be personalized with business information in the header and footer.
Key Advantages of Paytrace:
Security is paramount when selecting a payment gateway. If a payment gateway lacks robust security measures, it could jeopardize both your and your customer’s data and financial safety, ultimately harming your business’s reputation.
Therefore, it is essential to choose a PCI-certified payment gateway that adheres to the latest security protocols. Additionally, an optimal payment gateway should include advanced fraud prevention tools that can detect and thwart fraudulent transactions, ensuring the safety of all financial activities.
The speed at which transactions are processed, and funds are transferred from your clients to your bank account is critically important. Fast processing speeds are essential for providing a good customer experience, particularly in e-commerce, where a swift and seamless checkout process is crucial.
A modern payment solution should offer rapid processing times for e-commerce and any business relying on timely payments for goods and services. Thus, selecting a payment gateway that does not compromise processing speed is fundamental to maintaining customer satisfaction and operational efficiency.
It’s crucial to ensure that the payment gateway you choose can be seamlessly integrated with your existing platform or website. Many payment gateways provide plugins or APIs compatible with popular e-commerce platforms like Magento, WooCommerce, or Shopify. However, verifying this compatibility is essential.
Additionally, consider how well the payment gateway will work with other systems you use, such as your accounting software, to ensure a smooth operation across your business infrastructure.
For home-based businesses aspiring to reach international markets, your payment gateway must support a variety of payment types beyond the commonly used Visa and MasterCard. A gateway capable of handling multiple currencies can significantly ease the process of transacting with customers worldwide, thus facilitating global expansion.
As businesses aim to secure more consistent revenue streams, payment gateways need to accommodate recurring payment structures, allowing businesses to implement subscription-based models with fixed monthly fees. The gateway should efficiently handle the transmission of client billing details to the merchant bank for regular deposits into your merchant account. Although credit and debit cards are prevalent for online payments, they present challenges in recurring billing, especially with card expiration dates. To mitigate these issues, consider incorporating alternative payment methods such as direct debits from bank accounts.
Plus, a payment gateway that supports complex recurring billing logic and can adapt to specific business rules adds significant value. This could include customizing billing dates for individual customers or adjusting subscription levels based on the customer’s signup date.
Effective customer service is critical in managing and resolving issues promptly to prevent revenue loss in online stores. Problems can escalate to service dissatisfaction or raise concerns about potential fraud among customers.
Therefore, choosing a payment gateway that provides excellent customer support is crucial for maintaining customer trust and satisfaction. This helps manage potential issues more effectively and ensures that your customers feel valued and secure when making transactions.
When using a payment gateway that also handles payment processing, you’ll need to decide between two main pricing models: flat-rate pricing and interchange-plus pricing. Flat-rate pricing offers consistency and is often preferred by new or seasonal businesses or those processing less than approximately $5,000 a month.
This model, utilized by providers like Square or PayPal, typically incurs higher transaction fees compared to interchange-plus pricing but usually does not involve a monthly fee. Its predictability in costs makes it easier for businesses to forecast expenses since the fees don’t vary much over time. Flat-rate pricing is common among payment service providers and simplifies the account setup process.
On the other hand, interchange-plus pricing is more suitable for businesses processing over $5,000 monthly and those who prefer greater transparency in their processing fees. Although setting up a merchant account for this model requires more effort, the potential savings can make it worthwhile, especially for businesses with higher transaction volumes. This model provides a detailed breakdown of the costs associated with each transaction, offering businesses better insight into their expenditures.
Host Merchant Services Supported Payment Gateways And Point Of Sale
Selecting the right payment gateway is a pivotal decision for businesses seeking growth and customer satisfaction. The leading payment gateways discussed in this article, including Stripe, Adyen, Helcim, PayPal, Authorize.Net, Braintree, and 2Checkout, offer diverse features and advantages tailored to various business needs.
When choosing a payment gateway, key considerations include security, processing speed, compatibility and integration, multi-currency support, recurring billing capabilities, customer service quality, and the preferred pricing model. By carefully evaluating these factors and selecting a payment gateway that aligns with your business requirements, you can ensure a seamless customer payment experience while optimizing operational efficiency and fostering business growth.