Host Merchant Services

Real Estate And Property
Management

Payment Solution With Built-In Management Tools – Turn Rent Day Into Done Day

Payment Solution With Built-In Management Tools – Turn Rent Day Into Done Day

Host Merchant Services’ payment capabilities and Cloud Rental Manager’s management tools unify online rent collection, deposits, accounting visibility, and tenant experience on a single platform. Better efficiency, control, and reduced delinquencies – that’s what you get and more with Host Merchant Services.

Streamline How You Collect, Manage, And Track Rent

Frictionless rent collection
  • Accept ACH, debit, and credit cards online; payments auto-record and deposit to your account, streamlining cash flow. 
Predictable funding
  • Next-day funding available on eligible batches, plan disbursements with confidence. 
Tenant-friendly experience

Tenants can pay rent, request maintenance, and message management from any device.

Real controls for PM teams
  • Allocate incoming payments across rent, utilities, and fees automatically to cut errors and time.

Automate Rent Collection And Reduce Administrative Work

Every late or failed payment results in administrative load, manual follow-ups, and unhappy owners. Cloud Rental Manager is built around the transaction:

  • Integrated payments (ACH and cards) mean fewer logins and no double-entry; the platform automatically posts payments to the correct ledger line.

Automated reminders & tracking reduce late rent and give managers a live picture of who’s paid and who hasn’t.

Clear, transparent processing from Host Merchant Services with interchange-plus pricing and easy-to-read statements keeps your costs honest.

Host Merchant Services Helps You Simplify Real Estate Transactions

Rent and Deposit Collection Instantly

Take credit/debit cards, ACH, and mobile wallets for one-time or recurring rent, maintenance, or security deposit payments. Make it simple for both property owners and renters to collect payments.

Easy Escrow & Brokerage Payments

Manage significant, high-value transactions using secure, PCI-compliant systems that ensure funds are transferred to your company accounts promptly and securely.

Simplified Invoicing & Billing for Tenants

Save time and reduce late payments by automating invoicing and recurring billing for long-term leases or property management retainers.

Risk Protection and Fraud Prevention

With advanced fraud detection, chargeback mitigation, and tokenized card storage for loyal customers, you can safeguard your agency or property management.

Advanced Risk Management

Host Merchant Services offers advanced compliance and monitoring to reduce risk exposure, regardless of whether your agency handles high-value properties or manages large transactions.

Collect How Tenants Want To Pay, Without Complicating Your Day

Payments land fast with next-day funding when you batch by the cutoff; weekend/holiday timelines follow standard banking rules.

Security and Compliance Built-In

Security and Compliance Built-In

Protect cardholder data and reduce fraud, without adding friction. With HMS Pay, 3-D Secure adds strong cardholder authentication and can enable liability shift on qualifying transactions, while tokenization keeps sensitive card data out of your environment, yet still allows stored payment methods for recurring rent.

All of it is supported by a PCI-minded approach backed by HMS’s payments infrastructure and best-practice guidance, so your team stays secure and compliant without slowing tenants down.

A Better Tenant Experience =
On-Time Payments

A better tenant experience drives on-time payments. With Cloud Rental Manager’s mobile-first tenant portal, residents can pay rent in seconds, view announcements, submit maintenance requests, and message your team from any device.

Autopay and configurable reminders keep payments on schedule and cut down the manual collections work your staff dreads. Instant receipts and real-time ledger visibility reduce “did you get my payment?” calls and keep everyone, tenants, managers, and owners, on the same page.

Stay On Top Of Balances, Fees, And Payouts In Real Time

  • Automatic Allocation Routes a Single Payment Across Rent, Utilities, and Fees Based on Your Rules

Real-Time Ledgers & Reports Track Balances, Late Fees, and Payment Status at a Glance

Owner-Friendly Transparency with Next-Day Funding

Transparent Processing That Puts You In Control

Work with a processor that’s built around service and clarity.

Transparent, No-Hassle Pricing:

Interchange-plus pricing with no hidden fees, no term commitment, and 24×7×365 U.S. support.

Industry-Leading Service Built Around Your Business:

Industry-leading service from Host Merchant Services across mobile, POS, and e-commerce, tailored for how your business runs.

Smart Fee-Recovery Options That Follow the Rules:

Optional fee-recovery programs (e.g., dual pricing/cash-discount) where appropriate; follow brand and jurisdictional rules.

Built on Host Merchant Services’ infrastructure, Cloud Rental Manager leverages HMS’ secure and reliable payment backbone for speed and savings.

Solution For Every Role on Your Team

Leasing & On-Site

Collect application fees, deposits, and first month’s rent online; issue digital receipts instantly.

Property Managers

See paid/unpaid transactions in real-time, trigger reminders, and automatically roll late fees.

Accounting & Owners

Allocate payments to multiple charges, reconcile faster, and plan disbursements with predictable funding.

Maintenance Teams

Track work orders, assign tasks, and communicate with tenants from a single dashboard, and sync maintenance charges directly to tenant ledgers for faster cost recovery.

Tenants / Residents

Pay rent, deposits, and utilities from any device, view your payment history instantly, and submit maintenance requests and message management directly through the portal.

Executives / Owners

Access high-level portfolio dashboards with rent roll summaries and funding forecasts, and review property performance across units and monitor occupancy trends.

Seamless Adoption, No Rebuild Required

Seamless Adoption, No Rebuild Required

Start accepting payments and managing your real estate portfolio without a drawn-out onboarding playbook. With supported integrations and gateway options through HMS Pay, Cloud Rental Manager fits cleanly into your existing stack and daily workflows.

If you need assistance, our U.S.-based team is available 24/7, with real people who specialize in payments and property management. Pricing is straightforward and transparent so that you can forecast with confidence, no surprises.

Start Accepting Payments And Manage Your Real Estate Portfolio In Three Simple Steps

Open Your Merchant Account with Host Merchant Services

Get set up with a dedicated Host Merchant Services’ merchant account for secure rent payment processing. Our U.S.-based onboarding team will walk you through the quick application and approval process so you can start accepting ACH, debit, and credit payments with transparent interchange-plus pricing and next-day funding on eligible batches.

Activate Cloud Rental Manager
Once your merchant account is active, connect Cloud Rental Manager to your existing workflow. Add properties, units, and tenants, configure payment rules, and enable your online payment options, all without rebuilding your current system. Host Merchant Services supports multiple gateways and integrations to keep your accounting and reporting in sync.
Start Collecting and Managing Payments

Share tenant portal access or payment links and begin collecting rent right away. Payments post automatically to ledgers, reminders run on schedule, and reports update in real time. You’ll have full visibility into balances, fees, and deposits, so rent day truly becomes done day.

Ready to Automate Payments and Manage Every Aspect of Your Business with One Platform?

See how a payments-first workflow simplifies collections, improves tenant satisfaction, and speeds up your month-end. Call us at 877-517-HOST (4678) to speak with a payments specialist or complete our form, and our team will contact you.

Frequently Asked Questions

Do tenants have to create an account to pay rent?

Cloud Rental Manager provides an online, mobile-friendly experience for rent, maintenance, and messaging. Your setup may require a login for recurring/ledger visibility and autopay.

What payment methods are supported?

ACH/bank transfer, debit, and credit cards are supported within the platform; digital wallets and PayPal are available through HMS’ supported options and gateways.

How quickly do we receive funds?

Host Merchant Services offers next-day funding on eligible batches; standard banking and holiday schedules apply.

How does the system handle partial payments and multiple charges (rent + utilities + fees)?

You can automatically allocate an incoming payment across categories based on rules you set, no manual journal entries.

Can we reduce card-processing costs?

Host Merchant Services provides interchange-plus pricing and, where appropriate, dual pricing/cash-discount programs, follow card-brand and local compliance requirements.