Frictionless Payments Built for the Modern Hospitality Industry

Seamless Payment Processing for Hotels, Resorts, and Hospitality Businesses

Running a hotel or lodging business involves keeping track of countless moving parts: from reservations to check-ins, and from billing and deposits to guest satisfaction. Host Merchant Services offers specialized hospitality merchant services tailored to the needs of hotels, motels, resorts, and other lodging establishments.

Our payment solutions not only help in guest transactions but also integrate with your Property Management System and support extended authorizations, providing you with reliability, flexibility, and peace of mind.

Tailored Payment Solutions for the Hospitality Industry

Hospitality payments are unlike any other. You can’t settle transactions until guests leave; there may be extra fees, and you require real-time visibility into every payment. Host Merchant Services makes sure that your hotel merchant account is set up right from the start, reducing risk, increasing cash flow, and staying in compliance with all lodging requirements.

So, with Host Merchant Services you’ll receive:

Reliable and Secure Transactions
Next-Day Funding for Faster Deposits
Dedicated Account Management and Support
Accept Visa, MasterCard, Amex & Discover
NFC and Contactless Payments
OptBlue Program by American Express
Mobile and Online Payment Solutions
24/7 U.S.-Based Customer Support
Detailed Business Reports and Analytics

Tailored Payment Solutions for the Hospitality Industry

Specialized Features for Lodging Merchants

Extended Authorizations

Hotels often need to hold a card on file before the stay is complete. Host Merchant Services configures extended authorization settings that let you preauthorize, adjust, and settle transactions after the guest checks out — ensuring accuracy and reducing chargeback risk.

Special Hotel Interchange Rates

Host Merchant Services makes certain your hotel or lodging business receives all special interchange categories provided by Visa and MasterCard for hotels. These help reduce your cost per charge and can save you thousands of dollars a year.

PMS & POS Integration

Our systems work seamlessly with the top Property Management Systems, Booking Engines, and POS terminals. A single platform is all it takes to manage front-desk, restaurants, and online reservations.

Email Invoicing & Virtual Terminals

Send custom invoices to guests for secure online payments. You can also use our virtual terminal to take payments from your back office or call center while being fully PCI compliant.

Secure Card Vault

Safely store guest card details using tokenization for repeat or corporate bookings. Our system helps keep card data accurate, preventing declines and disruptions in service.

Recurring Billing

For extended stays, long-term memberships or service subscriptions, Host Merchant Services facilitates automated recurring billing, helping you manage your cash flow by providing a consistent and predictable revenue stream.

Benefits of Host Merchant Services for Hotels & Hospitality

Hospitality Sectors We Serve

Whether you are a single property or a hospitality group with multiple locations, Host Merchant Services provides secure, scalable and guest-friendly payment processing that scales with your business.

Security & Compliance That Builds Guest Trust

Security and compliance are required for hospitality transactions. Host Merchant Services protects both your business and guests with:

PCI DSS Level 1 Compliance
End-to-End Encryption and Tokenization
Fraud & Chargeback Monitoring Tools
3D Secure Authentication for online payments
Advanced Authorization Controls for delayed checkouts and add-on services

Focus on Your Guests — We’ll Handle the Payments

At Host Merchant Services, we make payment processing one less thing for you to worry about. Our lodging and hospitality merchant accounts are built to handle everything from pre-authorizations to post-stay adjustments — so you can focus on delivering five-star experiences, not reconciling transactions.

Get a free rate analysis today and see how much your hotel can save with HMS.

Call (877) 517-4678 or contact fill out the form to get started.

Frequently Asked Questions

Why do hotels need specialized payment processing?

Hotels and lodging businesses need extended authorizations and special interchange rates to manage check-ins, deposits, and post-stay charges efficiently. Host Merchant Services configures your account to handle these requirements properly.

Can HMS integrate with my PMS or booking software?

Yes. Host Merchant Services supports integration with most Property Management Systems (PMS), booking engines, and POS systems for a unified guest experience.

What are special hotel interchange rates?

Visa and MasterCard offer lower interchange categories specifically for lodging merchants that follow proper authorization and settlement procedures — reducing your transaction costs significantly.

How soon will I receive my deposits?

Most HMS hospitality merchants enjoy next-day funding, ensuring faster access to funds and steady cash flow.

Do HMS accounts support international or multi-currency transactions?

Yes. Host Merchant Services supports multi-currency processing for international guests, ensuring smooth global transactions without conversion issues.

What kind of customer support does HMS offer?

You’ll receive 24/7/365 U.S.-based live support with no call queues and a dedicated account manager who knows your business.

Frictionless Payments Built for the Modern Hospitality Industry