The NCR Voyix-Worldpay partnership has just been announced. NCR Voyix is one of the top global e-commerce solutions providers for restaurants and retailers, and Worldpay is one of the prominent providers of payment technologies.

NCR Voyix will integrate Worldpay’s advanced acquiring services into its cloud-based software platform, delivering a unified payment solution tailored to retailers and restaurants through this collaboration. This integrated offering simplifies payment acceptance and enhances operational efficiency for NCR Voyix’s customers.

Key Takeaways

• NCR Voyix has partnered with Worldpay to offer retailers and restaurants a comprehensive cloud-based software solution integrated with Worldpay’s robust payment processing services.
• The collaboration will streamline operations by providing businesses with one point of contact for point-of-sale and payment processing, significantly reducing complexity and vendor management challenges.
• Utilizing Worldpay’s advanced acquiring services, NCR Voyix aims to deliver secure payment processing, protect customer data, and adhere to global security standards.
• With its combined global reach—supporting transactions in 135 currencies across 146 countries—the partnership empowers businesses to scale flexibly, capture international markets effectively, and enhance their operational agility.

NCR Voyix-Worldpay Partnership to Streamline Payment Solutions for Retailers and Restaurants

​NCR Voyix, a prominent global provider of e-commerce solutions, has recently entered into a strategic agreement with Worldpay, a leader in payments technology, to enhance payment solutions for retailers and restaurants. This collaboration aims to integrate Worldpay’s acquiring services within NCR Voyix’s platform, offering a comprehensive cloud-based software and payments solution.

The agreement between NCR Voyix and Worldpay is set to revolutionize the payment processing landscape for businesses in the retail and restaurant sectors. By combining NCR Voyix’s robust digital commerce platform with Worldpay’s extensive payment processing capabilities, the partnership seeks to deliver an integrated solution that simplifies payment acceptance and enhances operational efficiency.​

• Unified Payment Processing: The integration provides businesses with a streamlined payment experience by consolidating point-of-sale and payment processing into a single, simplified solution. This unification simplifies operations and reduces the complexity associated with managing multiple vendors.​
• Enhanced Security: Leveraging Worldpay’s industry-leading acquiring services, the integrated solution is designed to provide secure payment processing, safeguard sensitive customer information, and ensure compliance with industry standards.​
• Scalability and Flexibility: The solution’s cloud-based nature allows businesses to scale their operations as needed, adapting to market demands without significant infrastructure investments.​
• Global Reach: With Worldpay’s presence in over 146 countries and the ability to process transactions in 135 currencies, businesses can easily expand their reach and cater to a global customer base. ​

Darren Wilson, President of Retail and Payments at NCR Voyix, noted that the partnership with Worldpay combines Worldpay’s extensive global acquiring expertise with NCR Voyix’s innovative platform, significantly enhancing their payment offerings. By incorporating Worldpay’s advanced payment processing capabilities, NCR Voyix will be able to deliver more complete and integrated solutions to retail and restaurant customers. This collaboration positions NCR Voyix as the unified provider for all point-of-sale and payment processing requirements, deepening customer relationships.​

Similarly, Matt Downs, Group President of Worldpay for Platforms, highlighted NCR Voyix as a reliable technology partner trusted by major retailers and restaurants worldwide. He emphasized that by combining Worldpay’s extensive global presence and specialized solutions for vertical software providers with NCR Voyix’s platform, the collaboration will deliver customers outstanding omnichannel payment processing capabilities. This partnership aims to leverage Worldpay’s robust e-commerce expertise, enhancing the overall payment experience for NCR Voyix’s client base.​

This partnership introduces significant opportunities for NCR Voyix to generate revenue beyond traditional software licensing fees. Payment processing fees typically amount to around 2-3% of transaction volumes, potentially offering substantial recurring income if adopted broadly among NCR Voyix’s customers. In comparison, payment processing contributes roughly 30-40% of total revenue for similar integrated point-of-sale providers, such as Toast and Square.

Strategically, the agreement comes at an ideal time, as NCR Voyix seeks to solidify its standalone market identity following its separation from NCR. This integration directly addresses competitive pressures from companies like Toast, Square, and Shift4, which have successfully bundled payment processing with software solutions.

From a business perspective, integrating payments strengthens customer retention by creating higher switching costs and generating stable, recurring cash flow, despite payment processing’s relatively lower profit margins (15-20%) than software licensing margins (70-80%). Additionally, serving as a single provider simplifies merchant vendor management and grants NCR Voyix increased access to valuable customer transaction data.

This partnership signifies a move towards more streamlined and efficient payment processes for retailers and restaurants. The integrated solution is poised to reduce operational complexities, allowing businesses to focus more on customer engagement and service delivery. Additionally, enhanced security measures and global transaction capabilities can increase customer trust and become a comprehensive digital commerce platform with diversified revenue streams rather than solely a POS software vendor. This strategic direction typically results in higher valuation multiples in the market.

About NCR Voyix

​NCR Voyix Corporation, formerly NCR Corporation, is a global leader in e-commerce solutions, catering to the retail, restaurant, and digital banking industries. Founded in 1884 and headquartered in Atlanta, Georgia, NCR Voyix has evolved over 140 years from pioneering mechanical cash registers to offering comprehensive enterprise technology solutions. Their portfolio encompasses digital-first software and services, including POS systems, automated teller machines (ATMs), self-checkout (SCO) terminals, and payment processing platforms. Serving clients in approximately 35 countries, NCR Voyix supports businesses of all sizes, from small and medium-sized enterprises to large multinational corporations. ​

The name “NCR Voyix” reflects the company’s rich heritage and forward-looking vision. “NCR’ signifies their longstanding expertise in enterprise technology. At the same time, “Voyix,” derived from “voyage,” symbolizes their commitment to guiding customers through the evolving landscape of digital commerce. The inclusion of the letter “x” represents the connection between digital and physical realms, highlighting NCR Voyix’s role in bridging traditional and modern commerce experiences. With approximately 15,500 employees, the company emphasizes customer-centricity, innovation, and integrity. By leveraging advanced technologies like artificial intelligence and data analytics, NCR Voyix aims to empower businesses to enhance operational efficiency and deliver exceptional customer experiences in today’s competitive market.

About Worldpay

Worldpay is a leading global fintech company specializing in innovative payment processing solutions that empower businesses of every size. With robust online, in-store, and mobile capabilities, Worldpay facilitates seamless, secure, and efficient payment acceptance in 146 countries and 135 currencies, enabling businesses to thrive in an increasingly connected, omni-channel marketplace.

Headquartered in Cincinnati, Ohio, and maintaining a strong international presence with key offices in London, UK, Worldpay is strategically positioned to serve a diverse, global customer base. Backed by GTCR, a prominent private equity firm, Worldpay continues to advance its technology-driven solutions, emphasizing security, reliability, and customer-centric innovation to help its clients.

Conclusion

The partnership between NCR Voyix and Worldpay represents a significant step in streamlining payment processing for retailers and restaurants. By integrating Worldpay’s acquiring services into its cloud-based platform, NCR Voyix aims to simplify transactions, enhance security, and improve business operational efficiency. This collaboration also strengthens NCR Voyix’s market position by expanding its revenue streams and increasing customer retention through a unified payment and software solution.

As digital commerce evolves, businesses require seamless and scalable payment solutions. With Worldpay’s global reach and NCR Voyix’s expertise in enterprise technology, this partnership provides merchants with a more efficient, secure, and flexible way to manage payments. Moving forward, the combined strengths of both companies are expected to drive innovation in the industry while delivering tangible benefits to customers.